Training Program Manager

Position Overview

McAdams' Training Program Manager ensures the strategic alignment of training and development initiatives with the firm's operational and business goals, directly supporting continued organizational growth. As an expert in knowledge management, knowledge transfer, and professional development, this role leads the advancement and scaling of McAdams' training infrastructure by conducting needs assessments, designing learning solutions, leveraging technology, and evaluating program efficacy. In close collaboration with Human Resources, corporate services and technical experts, the Training Program Manager also contributes to the firm's knowledge base, designs instructional content, supports trainer development, and provides internal consultation on educational strategy.

Key Responsibilities

• Strategic Alignment

• Align training and knowledge sharing initiatives with firm-wide priorities and business goals.

• Partner with leadership to design scalable training infrastructure that supports succession planning and organizational growth.

• Conduct training needs assessments and root cause analyses to recommend targeted learning solutions.

• Support integration and training needs related to mergers and acquisitions.

Technical Training + Knowledge Management

• Collaborate with technical subject matter experts (SMEs) to develop onboarding materials and discipline -specific training programs that support professional development.

• Support administration of technical assessments and partner with hiring managers to identify skill gaps.

Program + Content Development

• Partner with internal SMEs and external vendors to design and deliver high-impact learning programs.

• Partner with HR Business Partners to develop tailored training resources and strengthen communication between field and office teams.

• Oversee instructional content development and "learning journeys", including learning objectives, assessments, Sharable Content Object Reference Model (SCORM) packages, facilitation guides, and presentations that integrate multiple modalities (e-learning, SOPs, coaching, mentorship, live training, etc.).

• Ensure all training content is current and aligned with best practices.

Program Management

• Manage and standardize firm-wide training programs and processes across platforms and delivery formats.

• Lead educational outreach and support internship initiatives in collaboration with HR and technical leadership.

• Develop KPIs and identify both qualitative and quantitative metrics to measure training effectiveness in partnership with SMEs and leadership.

• Track and manage training-related budgets and financial reporting

Field Teams Support

• Design and implement specialized and differentiated development pathways, leadership opportunities, and technical training that are relevant, accessible, and responsive to real-world field conditions.

• Collaborate with the Safety Consultant and Safety Leadership Team to support, coordinate, and facilitate safety training, compliance initiatives, and continuous improvement efforts across the firm.

Systems, Technology + Reporting

• Serve as the lead administrator and point of contact for the Learning Management System (LMS), collaborating with support teams to resolve platform issues or address needs.

• Maintain accurate course catalogs, learning pathways, compliance tracking, and reporting dashboards while partnering with HR, IT, and technical teams to resolve issues and improve system functionality.

• Provide strategic consultation to firm leadership on instructional planning, learning technologies, and implementation strategies.

Skills + Experience

• Minimum of 6-8 years in the learning industry with extensive experience related to instructional design, knowledge management, and pragmatic/curriculum development

• Proven success in leading the design and execution of organization-wide training programs

• Strong instructional design and content development skills across various modalities (in-person, virtual, hybrid, online, project-based/cohort-based learning)

• Demonstrated experience working collaboratively with technical SMEs and cross-functional leadership

• Excellent project management skills with the ability to juggle multiple high-impact initiatives

• Proficiency with Microsoft Office (particularly PowerPoint, Word, Excel) and SharePoint

• Experience with SCORM authoring tools and e-learning development, Articulate 360 preferred

• Familiarity with LMS administration, Learn365 or Zensai products preferred

• Knowledge of video editing and virtual conferencing tools

• Understanding of adult learning theory, instructional best practices, and current learning technology trends

• Demonstrated ability to work under limited supervision

• Exceptional follow-through, attention to detail and responsiveness

• Solution-oriented and flexible under pressure

• Creative and willing to explore new methodologies

• Receptive to feedback

• Ability to quickly learn and apply new learning technologies

Work Environment + Physical Demands

The characteristics described below are representative of those encountered while performing the essential functions of this position. When properly requested and when feasible (without undue hardship to the company), reasonable accommodation will be made to enable individuals with disabilities to perform essential job functions.

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  Work will primarily be in an office setting with limited opportunities to be exposed to adverse environmental conditions.
  

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  Work will be primarily working with fingers by picking, pinching, typing, and grasping often with repetitive motion.
  

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  Must have visual acuity for viewing a computer screen, the ability to talk, hear and sit for extended periods of time.
  

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  Must be able to carry, lift and push/pull up to 5 pounds frequently and up to 30 pounds occasionally.
  

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  Additional physical duties may be required as necessary.