New

Willow Analyst

TEKsystems
$50.00 - $110.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Tennessee, Nashville
Nov 27, 2025
Our client is looking for an Epic Willow Inpatient Certified Analyst to assist with optimization. Job Scope: Provide ongoing support, maintenance, and optimization of Epic Willow Inpatient functionality across the health system. This includes managing daily operational needs, maintaining medication and build integrity, and supporting pharmacy workflows associated with order management, dispensing, compounding, and clinical decision support. Assist with routine and ad-hoc application maintenance such as medication build, order set updates, formulary modifications, shortage workflows, new medication additions, and operational changes driven by clinical, operational, or regulatory requirements. Configure and validate application settings to support safe and efficient inpatient pharmacy operations. Review and validate build performed by Application Analysts, ensuring consistency, accuracy, and adherence to governance and change-control processes. Coordinate and participate in ongoing operational support activities including end-user engagement, workflow validation, troubleshooting, issue analysis, and readiness assessments for build changes or workflow updates. Provide user support and training as needed for updated or newly introduced Willow Inpatient functionality. Work closely with pharmacy third-party systems-such as Pyxis (automated dispensing cabinets), DoseEdge (IV workflow management), and Sentry/340B tools-to ensure integration stability, data accuracy, and consistent workflow alignment across the medication-use process. Collaborate with internal and external partners to support interface maintenance, identify integration-related issues, and optimize cross-system performance. Analyze the need for system modifications and collaborate with Epic Technical Services, Montefiore IT associates, and third-party vendors to implement enhancements or workflow improvements. Provide advanced application troubleshooting and independently resolve critical application issues, integration problems, or workflow-related defects. Interpret pharmacy end-user requirements to determine optimal solutions within the Willow Inpatient framework, identifying risks, workflow gaps, and opportunities for improvement. Evaluate clinical and operational pharmacy workflows to ensure alignment with patient safety standards, compliance requirements, and organizational policies. Develop and execute test plans for new build, upgrades, medication file changes, order set updates, and configuration adjustments. Assist in the build, validation, and testing initiatives required to support the organization's future transition to Epic's Dispense Prep solution, ensuring integration readiness and alignment with broader pharmacy workflows. This is a remote W2 contract, 6 months in duration. Job Type & Location This is a Contract position based out of Nashville, TN. Pay and Benefits The pay range for this position is $50.00 - $110.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Dec 10, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.