New

Payroll and People Analytics Specialist

Partners In Health
life insurance, paid time off, 401(k)
United States, Massachusetts, Boston
800 Boylston Street (Show on map)
Nov 27, 2025
Description Position Title: Payroll and People Analytics Specialist Position Classification: Regular Exempt; Full Time, 40 hours per week Reports To: Associate Director, Benefits and HRIS Location: Employees in this role can work from our Boston, MA office, remotely within the U.S. or a hybrid of these two options. Please note that we do not sponsor U.S. work authorization for this role. Candidates must be able to legally work in the U.S. without visa sponsorship. Position Overview: The Payroll and People Analytics Specialist is responsible for the timely, accurate, and compliant processing of all Partners In Health (PIH) U.S. payrolls. This role manages full-cycle payroll operations for exempt and nonexempt staff; oversees on-cycle and off-cycle runs; maintains tax account set up across states and municipalities; and ensures data accuracy across payroll, timekeeping, benefits, and Human Resources Information Systems (HRIS). The Specialist also manages 401k related activities in coordination with other vendors and will develop and conduct data analytics to support organization strategy. This role also manages complex employee classifications and processes (expatriates and cross-site roles) as part of a global nonprofit organization. This is a critical role that ensures PIH maintains a high standard of service, compliance, and operational excellence. Responsibilities: Payroll Administration (50%) Process accurate biweekly & weekly payrolls, off-cycle runs, and 401k funding in alignment with internal controls and regulatory requirements. Maintain payroll, benefits, and HR records; and ensure data integrity across systems. Review, reconcile, and audit employee timecards and timesheets; proactively follow up with supervisors and staff on discrepancies. Investigate and resolve payroll errors or variances promptly, partnering with HR and Finance/Accounting as needed. Serve as the primary point of contact for payroll inquiries, providing timely, high-quality customer service to employees and managers. Review and process wage garnishments, tax levies, and other court-ordered deductions. Monitor and review federal, state, and local tax as processed by Paylocity, including quarterly and year-end reporting Develop andmaintainpayroll and timecard data retention practices. HRIS Support & Data Analytics (30%) Assistin creating or updating internal payroll processes, documentation, and standard operating procedures. Support training and onboarding of staff and managers in payroll and timekeeping tools. Communicate effectively with the payroll provider to complete payroll activities and resolvesituations in a timely manner. Steward HR people & data analytics; maintain and enhance HR dashboards and recurring reports (e.g., headcount, turnover, hiring metrics, workforce composition, compensation trends) and steward new innovations in collecting and reporting on people analytics data organizationally. Ensure data quality by conducting regular audits, validation, and reconciliation across HR systems. Develop and maintain a central library of HR metrics, definitions, and reporting standards. Conduct annual processes with analytical inputs (EEO-1, VETs, AAP reporting, etc.). Compliance & Audit Support(15%) Ensure payroll operationscomply withfederal, state, and local wage and hour laws, FLSA, tax requirements, and internal policies. Support annual financial audits and periodic internal or external audit requests. Review, verify, and respond to unemployment claims. MaintainaccurateOSHA logs and support regulatory reporting requirements. Conduct periodic audits of timecard approvals, time off compliance, and payroll data to ensure accuracy and consistency. 401(k) Administration(5%) Ensureaccuratepayroll contribution file communicationsand compensation reporting (YTD and PTD) to PIH's 401(k) vendor, John Hancock. Partners with 401(k) vendor (John Hancock) and TPA (Compass) to troubleshoot issues, reconcile participant data, and communicate updates Provide guidance to employees on 401(k) contribution questions, changes, and general plan processes. Active participant in annual 401k audit processes, pulling dataand implementing updates or resolutionspost-audit. Qualification & Experience Education & Experience Associate's degree inHR,Business, Accounting, or a related field preferred; relevant experience may substitute. Minimum 3-4 years of hands-on payroll processing experience, ideally in a multi-state and multi-country global, nonprofit environment. Demonstrated experience with payroll software/HRIS systems(Paylocity experiencea plus). Strong knowledge of payroll practices; basic understanding of federal and state wage and hour laws (FLSA, overtime, deductions, etc.). Technical Skills Advancedproficiencywith Microsoft Excel (e.g., VLOOKUP, PivotTables, data validation). Ability to interpret payroll and data reports, troubleshoot system errors, and reconcile data across systems. Familiarity with HRIS/timekeeping implementation, system transitions, or vendor management is highly desirable. Working knowledge ofpayrolltax regulations, including FICA, FUTA, SUTA, and garnishment rule; Experience resolving payroll tax discrepancies. Professional Skills & Attributes Exceptional attention to detail and strong analytical/problem-solving skills;a customer service orientation with the ability to maintain discretion and confidentiality at all times. The ideal candidate thrives in an environment with oversight and support but is comfortable handling day-to-day responsibilities autonomously and managing competing priorities and strict deadlines effectively. Core Values and Competencies Demonstrates the organization's core values of: Commitment, Humility, Integrity and Pragmatic Solidarity/Accompaniment Accountability - Able to accept responsibility for one's actions, outcomes, and those of their team. Achieving results - Able to set realistic goals, put plans into action, monitor progress, evaluate outcomes, and apply lessons learned. Adaptability - Able to adapt to change, to balance multiple demands, consider new approaches, and persist towards solutions in changing circumstances. Teamwork - Able to work well with others to achieve common goals. Exemplary interpersonal skills; ability to collaborate effectively with staff across departments and countries. This vacancy may be used to fill similar positions. Organizational Profile Partners In Health (PIH) is a non-profit, global health organization that fights social injustice by bringing the benefits of modern medical science first and foremost to the most vulnerable communities around the world. PIH focuses on those who would not otherwise have access to quality health care. PIH partners with the world's leading academic institutions to create rigorous evidence that shapes more sound and all-inclusive global health policies. PIH also supports local governments' efforts to build capacity and strengthen national health systems. As of today, PIH runs programs in 11 countries (Haiti, Kazakhstan, Lesotho, Liberia, Malawi, Mexico, Navajo Nation, Peru, Rwanda, Sierra Leone, United States), where it provides direct care to millions of patients, through public facilities and community engagement. Partners In Health (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities. Partners In Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Any offer of employment is contingent upon the successful completion of applicable background checks. Pay and Benefits The expected starting salary range for new hires in this position is between $65,000-75,000/year and may vary depending on multiple individualized factors, including market for the position, job-related knowledge, skills, and experience. The position belongs to a class of roles that have a salary range between $60,000-75,000/year. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan with automatic employer contribution, as well as participate in organization-sponsored medical, dental, vision, short-term and long-term disability insurance, and basic life insurance plans for the employee and the employee's eligible dependents. PIH offers professional development and home office reimbursements as well as a flexible paid time off policy with no maximum, generous holiday time, summer and winter breaks, and a sabbatical leave policy. Partners In Health will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If a reasonable accommodation is needed, please contact: [emailprotected] .