New

Patient Services Associate

TEKsystems
$21.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, California, Burbank
Nov 27, 2025
Position: Bilingual (English/Spanish) Patient Services Associate - Medical Call Center Location: Burbank, CA (100% Onsite) Pay: $21-$22/hr (commensurate with experience) Type: Contract-to-Hire About the Role We're seeking a Bilingual Patient Services Associate to join our dynamic medical call center team. In this role, you'll be the first point of contact for patients, providing exceptional service and support. You'll handle inbound calls related to care coordination, insurance authorizations, and appointment scheduling-all while ensuring a positive and efficient experience for every patient. This is a contract-to-hire opportunity with the potential for a permanent position after completing 560 contract hours. Conversion to a full-time role is based on performance and attendance during the contract period. What You'll Do * Answer and manage high-volume inbound calls (60+ per day) in a fast-paced medical call center environment. * Assist patients with scheduling appointments, verifying insurance, and coordinating care. * Perform accurate data entry and maintain patient records. * Deliver compassionate, professional service while adhering to HIPAA and organizational standards. What We're Looking For * Fluency in English and Spanish (verbal and written). * Medical administrative experience, including insurance verification, scheduling, and patient care coordination. * Prior call center experience or ability to manage a high call volume (60+ calls daily). * Strong attention to detail, organizational skills, and ability to thrive in a fast-paced setting. Additional Details * Start Date: December 15 or 16 * Opportunity for growth and long-term career stability in healthcare. Job Type & Location This is a Contract to Hire position based out of Burbank, CA. Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Burbank,CA. Application Deadline This position is anticipated to close on Dec 5, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.