Admin Support- Vascular Surgery (Westwood)

In this role, you will provide administrative and patient care support totheVascular Surgery Clinic.You will assist in coordinating patient flow throughout the clinic, from registration to discharge. You will work as a member of our team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.

Job dutiesinclude:

• Ensure all necessary paperwork is in place prior to appointments, including but not limited authorizations.
• Work referrals and authorization
• Appointmentscheduling including cancelation/rescheduling
• Answering high volume telephone calls to triage to appropriate individuals
• Cash collection and auditing of billing
• General administrative duties asassigned
• Provide assistance with clinical and procedural and testing appointments.

Salary: $26.42- $37.49 hourly

Required:

- Ability to answer heavy phone volume, deal with difficult patien scenarios.

- Ability to communicate professionally and effectively with physicians and staff in a high-volume setting.

- Excellent organizational skills and ability to prioritize assignments.

- Skill in efficiently and accurately facilitating the appointment making process, includingtransportation arrangements and maintain sub-specialty physician schedules.

- Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many

clinical services at the UCLA Medical Center

Preferred:

- Skill in using a PC with associated programs including Word, Excel, and Email

- Skill in demonstrating work experience with a database computer program.

- Knowledge of major medical insurance plans and types of coverage provided.

- Knowledge of medical terminology.