New

Library Services Associate, Penn State Abington

The Pennsylvania State University
paid time off, sick time, remote work
United States, Pennsylvania, Abington
Dec 16, 2025
APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, seeNotice to Out of State Applicants. This position is funded for 1 year(s); continuation past 1 year(s) will be based on university need, performance, and/or availability of funding. This is a/an 75 % full-time equivalency (FTE) job. This position will work 30 hours per week. This position is eligible for benefits associated with any full-time position. The salary grade and range listed in the posting is reflective of a 100% Full-time position. Full-time equivalency job offers may fall outside of the listed range due to the assigned percentage of effort. POSITION SPECIFICS ALibrary Services Associateis sought to join Penn State Abington to provide first point of contact support, contribute to the daily operations of the library, and serve as the morning opener. Customer service is essential in this role as theLibrary Services Associatewill provide front-line service and support to our student body, faculty, staff, and community borrowers. They will assist library users with common borrowing, information, and technological needs. This position will also assist with backend services around interlibrary loan and office support. Other key responsibilities of theLibrary Services Associate include: Perform interlibrary loan and circulation functions, including tracking, delivery coordination, and resolving account issues. Manage circulating technology by troubleshooting hardware/software issues, coordinating with IT teams, and maintaining equipment security and updates. Oversee library space and perform opening duties. Monitor and replenish operational supplies; assist with budget coordination and purchasing processes. Perform circulation desk duties, assist patrons with general inquiries, and refer research or reference questions to librarians as appropriate. Work collaboratively with University Libraries and Penn State Abington colleagues and departments. May represent the library and the campus by participating in committees and other initiatives. TheLibrary Services Associatewill work both independently and collaboratively when completing this position's responsibilities and provide back-up support to others on their team.As part of a team, all staff in the library are cross trained to complete duties in other areas as needed. The typical hours of this position will be 8:00 a.m. to 3 p.m. ET Monday through Friday.Days and hours are subject to change according to library usage patterns and departmental needs (e.g., during recognized holiday periods, in the summer). Qualifications: Excellent communication (both verbal and written) and interpersonal skills Driven to provide excellent customer service;inclusive and respectful when working with others Ability to effectively and efficiently share knowledge with others Demonstrated ability to learn new skills independently as well as collaboratively in a team environment High degree of reliability and accountability in managing tasks and responsibilities Outstanding attention to detail, ensuring accuracy and thoroughness in all aspects of work Confidence working with Microsoft Office 365 products is also expected of applicants. MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS If filled as Library Services Associate - Senior Support, this position requires: Associate Degree 4+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None If filled as Library Services Associate - Intermediate Support, this position requires: General Equivalency Diploma (GED) or High School (HS) 2+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None Application Information:Applicants must submit a cover letter detailing interest in this position and demonstrated qualifications, along with a resume. This is a fully on-site position at Penn State Abington. BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. SALARY & BENEFITS The salary range for this position, including all possible grades, is $34,800.00 - $55,500.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines