Associate Analyst ARS

Job Title: Associate Analyst ARS

Location: System Business Office

Department Name: Patient Accounts

Req #: 0000226771

Status: Hourly

Shift: Day

Pay Range: $49,177.00 - $65,183.00 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

The Associate Analyst Account Representative is responsible for supporting the hospital's revenue cycle operations by analyzing account data, monitoring claim status, assisting in the resolution of outstanding accounts receivable, and contributing to process improvements. This hybrid role combines traditional patient account responsibilities; billing, follow-up, and collections with analytical duties, such as generating reports, identifying trends, and supporting denial resolution efforts. The role ensures timely reimbursement from payers while promoting accuracy, compliance, and patient satisfaction. The Associate Analyst is also responsible for overseeing and expediting the accurate and timely processing of data into our workflow. Additionally, the Associate Analyst will provide analytic tools to support more accurate and timely filing of claims and retrieval of revenue.

Qualifications:

Required:

• HS diploma or GED equivalent
• Working knowledge of commercial insurance, Medicare, and Medicaid reimbursement principles
• Strong project management skills.
• Advanced problem solving and analytical skills
• Knowledge in capturing, analyzing and communicating measurement results
• Ability to work well individually and in a team environment
• Prior exposure to analytical tasks such as reporting or data

Preferred:

• Bachelor's Degree preferred
• 5 years' experience in an acute care hospital finance department or consulting background.
• Experience with hospital billing systems such as Epic, Cerner, Meditech- and Microsoft Excel is strongly preferred

Scheduling Requirements:

• Full-Time, Salaried position- 37.5 hours a week
• Travel to Oceanport, NJ as needed

Essential Functions:

• Check the accuracy of data utilizing Excel.
• Provides timeliness and efficiency in reporting of data sets.
• Exercise consistent judgment in handling of sensitive and confidential information.
• Generating client reporting tools.
• Detailed understanding of claims processing.
• Experience identifying potential problems and using technology to solve problems.
• Review and manage assigned patient accounts to ensure timely and accurate resolution.
• Conduct follow-up with insurance carriers and patients to resolve unpaid or denied claims.
• Verify account status and escalate issues that require intervention or management review.
• Compile, organize, and analyze data related to accounts receivable, denials, and reimbursement.
• Prepare and maintain spreadsheets, dashboards, and routine reports for management review.
• Assist in trend identification related to payer performance, denial categories, and aging balances.
• Support accurate submission of insurance claims and resubmissions as needed.
• Review explanation of benefits, remittance advice, and adjust accounts as appropriate.
• Ensure billing activities comply with payer guidelines and government regulations.
• Assist with researching denied or underpaid claims and help initiate appeals.
• Document actions and resolutions in the patient accounting system clearly and timely.
• Track and analyze recurring denial reasons to support process improvements.
• Respond to patient and internal inquiries related to billing, insurance, and account balances.
• Collaborate with internal departments, registration, coding, HIM, clinical teams- to resolve discrepancies and gather documentation.
• Escalate sensitive issues or patterns to senior analysts or supervisors.
• Support data integrity in the hospital billing system by identifying and correcting errors.
• Participate in user testing or feedback sessions for software upgrades or process changes.
• Recommend improvements to workflows or tools to increase efficiency and accuracy.
• Timeliness and accuracy of account resolutions.
• Reduction in account aging and denial rates.
• Quality of reports and analyses provided.
• Responsiveness to internal and external inquiries.
• Adherence to compliance and documentation standards.
• Basic understanding of healthcare revenue cycle functions including billing, coding, and collections.
• Strong organizational and analytical skills with attention to detail.
• Proficiency in Microsoft Office Suite, especially Excel (pivot tables, filters, basic formulas).
• Ability to communicate clearly and professionally with patients, coworkers, and external partners.
• Strong problem-solving and time-management abilities in a deadline-driven environment.
• Knowledge of HIPAA and patient confidentiality practices.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer