GSOC Operator - Security Operations
Job Locations
US-SC-Graniteville
Overview
Company Overview: Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
Now hiring an Experienced Security Professional in Graniteville, SC! Pay rate $21.00 / hour - Full Time
- Rotating Shifts:
Allied Universal is hiring a Security Operations Center (SOC) Operator. The Security Operations Center (SOC) Operator is staffed twenty-four (24) hours per day, seven (7) days per week. The position monitors all security, communications and fire/life safety systems and is the liaison between all security departments. The Security Operations Center (SOC) Operator is directly responsible for the accurate documentation of routine and unusual events occurring on or near the facilities and maintains control of all equipment and keys in the Control Room. This position is responsible for competing task work orders for all maintenance needs reported. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: - Alarm Monitoring: Operators monitor all physical security equipment on a global basis to ensure the physical security of all employees, contingents, and office spaces
- Access Management: Operators manage day to day access to all company facilities, ensuring compliance with customer, auditorial, and company policy
- CCTV System: Operators manage the companies CCTV system and process video footage request
- Conduct alarm monitoring
- Manage all access report requests in accordance with company policy
- Notify the appropriate personnel in an emergency
- Liaison between clients, other departments, and company leadership during an emergency
- Monitor and control removal of company and personal property
- Report all building utility/ service issues as observed and instructed to facilities
- Manage the day-to-day requirements for the Companies Anti-tailgating program
- Evaluate and recommend improved procedural safety/security protocols or processes
- Display exceptional customer service and communication skills
- Stay calm in critical or stressful situations
- Work flexible schedules, including some nights and weekends
- Accurately maintain control of all equipment and keys in the Control Room. Accurately logs all equipment and keys signed out and returned by security
BASIC QUALIFICATIONS: - Must possess a high school diploma or equivalent
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
- Work experience must include of the following:
- Demonstrated analytic and critical thinking skills and ability to expertly prepare reports
- Ability to use logic and reasoning to reach conclusions and approaches to problems
- Demonstrated high level of competency with advanced computer systems (e.g., hardware, software, and networks)
- Possession of highly proficient computer skills including Microsoft Office applications
- Ability to communicate effectively with IT and Security Systems professionals
- Demonstrated ability to operate radio, telephone equipment and/or console monitors
- Flexibility to work various shifts and willingness to assist the team when needed
- Ability to adapt to a dynamic environment and work under pressure
- Comfortable in an environment where there is an expectation for constant learning
- Effective oral and written communication skills
- Active listening skills
- Ability to assess and evaluate situations effectively
- Ability to identify critical issues quickly and accurately
- Attention to detail
- Problem solving skills
- Compile, sort, and interpret data
- Identify critical issues quickly and accurately
- Encourage effective teamwork
- Mediate conflict with tact, diplomacy
- Handle crisis situations at the client site, calmly and efficiently
PREFERRED QUALIFICATIONS: - College degree, or actively enrolled in college, with a focus on Criminal Justice or other protective service-related field of study
- Dispatcher (APCO) Certification or equivalent
Closing
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
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Allied Universal
Dec 18, 2025