Designer Specialist

Be part of an amazing story.

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Designer Specialist plays a pivotal role in reshaping an iconic brand for the next era of retail. This role supports Macy's bold transformation-one driven by creativity, technology, and imagination-by building forward-looking design experiences rather than iterating on the past. The Designer Specialist thrives at the intersection of culture, innovation, fashion, and emerging technology, viewing design as storytelling, emotion, and movement, not just layouts on a page.

As a core creative contributor, the Designer Specialist concepts, designs, and produces breakthrough creative across every consumer touchpoint. This role works across digital, print, motion, broadcast, and in-store experiences to deliver work that feels modern, elevated, and memorable. Through next-generation creative thinking, immersive storytelling, AI-enhanced innovation, and boundary-pushing design, the Designer Specialist helps redefine how millions of customers shop, discover, and experience a legendary brand.

What You Will Do

• Concept and design bold, engaging, multi-channel campaign creative across digital, print, motion, video, broadcast, and in-store environments.
• Develop omnichannel design assets-including seasonal style guides, templates, and scalable systems-that advance the brand and ensure consistency.
• Create storyboards and narrative-driven concepts that translate ideas into emotionally resonant visual experiences.
• Apply curiosity, experimentation, and strategic thinking throughout the creative process, from concept to execution.
• Collaborate closely with Creative, Marketing, Digital Experience, and Photo Studio teams to deliver cohesive, relevant, and future-forward experiences.
• Use typography, color, layout, motion, and emerging media to craft compelling visual communications grounded in insight and creativity.
• Leverage AI-powered ideation, trend research, and cultural awareness to inspire innovative, forward-thinking creative.
• Produce high-quality, production-ready assets with precision and attention to detail across digital and print channels.
• Present and articulate creative concepts and rationale to partners and leadership with clarity, confidence, and enthusiasm.
• Contribute to a collaborative, curious, and innovative team culture by sharing ideas, supporting peers, and mentoring others.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Conceptual Design & Visual Storytelling - Ability to develop bold, idea-driven creative that translates strategy into emotionally resonant, multi-channel brand experiences; excels in storytelling through design rather than static execution.

Omnichannel Creative Execution - Proven skill designing across digital, print, motion, video, broadcast, and in-store environments, ensuring consistency, scalability, and impact across all consumer touchpoints.

Brand Systems & Design Consistency - Strong ability to build and evolve omnichannel assets such as style guides, templates, and scalable systems while maintaining brand integrity and pushing creative boundaries.

Typography, Layout & Composition Mastery - Deep command of typography, color, layout, visual hierarchy, and responsive design principles to create clear, compelling, and elevated visual communications.

Ideation & Concept Development - Exceptional creative thinking skills, including sketching, storyboarding, and concept development, with the ability to quickly visualize and articulate big ideas.

Design Tools & Technical Proficiency - Proficient in Adobe Creative Suite; familiarity with Figma, Firefly, After Effects, motion design tools, AI-powered creative tools, and prototyping platforms is a strong plus.

AI-Enhanced Creativity & Innovation - Curiosity and fluency in using AI for ideation, experimentation, and creative acceleration; stays current on emerging tools, platforms, and workflows.

Cultural & Trend Awareness - Strong awareness of cultural shifts, fashion and lifestyle trends, consumer behavior, and the evolving design landscape, applying insights to forward-looking creative work.

Cross-Functional Collaboration - Ability to partner effectively with Creative, Marketing, Digital Experience, Photo Studio, and production teams to deliver cohesive, future-focused work.

Production Excellence & Craftsmanship - Experience producing high-quality, production-ready assets with precision, attention to detail, and an understanding of end-to-end creative workflows.

Communication & Presentation Skills - Ability to clearly present creative concepts, articulate rationale, and influence stakeholders with confidence and clarity.

Time Management & Agility - Strong organizational skills and comfort working in fast-paced, deadline-driven environments with multiple priorities.

Growth Mindset & Creative Curiosity - Demonstrates openness to feedback, rapid iteration, experimentation, and continuous learning; energized by innovation and solving problems through design.

Who You Are

• Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply. 1-3 years of design experience in fashion, retail, digital media, or agency environments.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.