Assistant Program Manager, LPV - Meetings and Events

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As an Assistant Program Manager with a focus on events within our Large Production Venues (LPV) at JLL, you will manage the execution of large-scale events that host significant company gatherings including All Hands Meetings, Classroom Trainings, and Expos while working closely with full-service producers and production teams to coordinate lighting, audio, video, and livestreaming requirements. You will supervise event team members while collaborating with third-party vendors and ensuring seamless delivery of high-level special events as requested by Amazon Event Organizers through comprehensive event planning including conducting site visits, leading planning meetings, and coordinating final details with stakeholders. This role involves day-to-day supervision of events team members in support of the Meetings and Events program while overseeing and coordinating with event support staff and third-party vendors to independently manage and execute high-level special events. You will develop and implement new policies and procedures while analyzing and optimizing existing operational procedures and driving continuous improvement initiatives for operations and service levels while tracking and analyzing team performance metrics and preparing monthly performance reports to Program Delivery Manager, directly contributing to JLL's mission of delivering exceptional event management excellence through comprehensive technical production coordination, stakeholder engagement, and operational leadership that ensures seamless large-scale event execution, client satisfaction, and strategic program delivery across complex venue environments.

What your day-to-day will look like:

• Provide day-to-day supervision of events team members while overseeing and coordinating with event support staff and third-party vendors for comprehensive program support
  * Independently manage and execute high-level special events as requested by Amazon Event Organizer while leading comprehensive event planning including site visits and stakeholder meetings
• Develop and implement new policies and procedures while analyzing and optimizing existing operational procedures for continuous improvement initiatives
• Track and analyze team performance metrics while preparing and presenting monthly performance reports to Program Delivery Manager for strategic oversight
• Provide prompt and courteous responses to Amazon Event Organizer and client requests while maintaining ethical, professional relationships with contractors and property management teams
• Prepare proposals and presentations while assisting in compiling budget information and business review metrics for comprehensive client support
• Demonstrate ability to work independently on complex projects while providing high level support to team and customers with minimal senior oversight.

Required Qualifications:

• Bachelor's Degree or equivalent experience in Event Management, Hospitality Management, or related field with 3+ years of event management or relevant hospitality experience
• Demonstrated experience in team leadership and project management with strong leadership capabilities and excellence in stakeholder management and communication
• Demonstrated analytical and problem-solving abilities with proven ability to work independently and exercise sound judgment for complex project management
• Advanced proficiency in MS Office Suite with excellent verbal and written communication skills and strong organizational and time management abilities
• Experience managing large-scale events with technical production coordination including lighting, audio, video, and livestreaming requirements for comprehensive venue operations
• Flexibility to work evenings, nights, and weekends as necessary while maintaining professional relationships across business segments and teams
• Understanding of comprehensive event planning including site visits, planning meetings, and final details coordination with stakeholders for seamless event execution.

Preferred Qualifications:

• Experience with Large Production Venues hosting significant company gatherings including All Hands Meetings, Classroom Trainings, and Expos for enhanced event management effectiveness
• Knowledge of full-service producers and production teams coordination while understanding technical production logistics and venue management requirements
• Understanding of Amazon policies and procedures as they apply to onsite meetings and events while demonstrating compliance with company and regional policies
• Experience developing and implementing new policies and procedures while analyzing and optimizing existing operational procedures for continuous improvement
• Knowledge of team performance metrics tracking and analysis while preparing monthly performance reports for strategic program oversight and delivery
• Understanding of budget information compilation and business review metrics while preparing proposals and presentations for comprehensive client engagement
• Experience building and maintaining relationships across business segments while exercising influence within direct and extended teams for strategic collaboration.

Location: On-site

At JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.

Location:

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.