IT Manager, OpenShift and Container Platforms

We are seeking a Technical Manager to lead our Container Platforms Engineering and Operations team. This role combines technical leadership with people management responsibilities, overseeing a team of 10+ professionals (both FTEs and contractors). The ideal candidate will drive technical strategy, roadmap development, and execution for our container platforms, ensuring reliability and scalability for critical applications on prim today, and cloud tomorrow (AWS/Azure).

Key Responsibilities (70% Technical Strategy, 30% People Leadership)

Strategy & Architecture
Define and drive the technical vision and roadmap for container platforms (1-2 years horizon).
Architect solutions for OpenShift deployments on bare metal and on-prem environments.
Lead modernization initiatives, including Rancher migration and future platform enhancements.

Platform Engineering & Operations
Oversee design, build, and operations of OpenShift clusters, ensuring high availability and performance.
Implement automation frameworks for provisioning, scaling, and patching.
Drive observability, monitoring, and incident response for mission-critical workloads.
Cloud Integration Readiness; enabling hybrid and multi-cloud strategies.

Project Governance & Compliance
Provides direction and oversight to IT projects
Collaborate with cloud engineering teams to integrate networking, security, and governance.
Maintain adherence to regulatory requirements
Implement best practices for security, monitoring, and operational excellence.

People Management (30%)
Manage and mentor a team of engineers and contractors.
Foster collaboration and build strong stakeholder relationships.
Drive initiatives independently and ensure alignment with organizational goals

Remote eligible.

Bachelor's Degree and 6 years of experience in Applications development, applications analysis or systems engineering OR High School Diploma or GED and 10 years of experience in Applications development, applications analysis or systems engineering

Technical Expertise
Strong experience with OpenShift (on-prem and bare metal).
Diverse Technical Leadership across diverse platforms Rancher, Kubernetes, and container orchestration.
Cloud experience (AWS/Azure) highly preferred.

Leadership Skills
Proven ability to lead large technical teams (strategy & HR responsibilities)
Excellent relationship-building and communication skills.
Ability to earn trust and influence technical teams.

Intangible Skills
A go-getter with a proactive mindset driving technology initiatives
Strong strategic thinker with hands-on technical credibility.
Skilled in navigating complex environments and driving results.
Relationship builder who will aid application owners toward future state container engineering platform that meets enterprise standards.

Regulated Industry Experience
Financial services/banking experience is a plus.

This job posting is expected to remain active for 14 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

The base pay for this position is generally between $102,000 and $157,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.