Relations Specialist

Firstsource is a specialized global business process management partner. We provide transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, and other diverse industries. American Recovery Service, Inc. - ARSI (a Firstsource company) in Thousand Oaks, California is a nationally recognized asset-recovery company.

With an established presence in the US, the UK, India, Mexico, Australia, and the Philippines, we act as a trusted growth partner for leading global brands, including several Fortune 500 and FTSE 100 companies.

Responsibilities:

• Train assigned attorneys on clients and company's practices, goals, expectations and on Portals
• Ensure attorneys have all documentation and costs needed to proceed with suit
• Work assigned files on a day-to-day basis to ensure the information is updated and uploaded including case information, clearing exceptions as necessary
• Review demand letters, lawsuits, all applicable motions, and actual court-stamped judgments
• Ensure attorneys are properly, timely, and proactively updating files with notes such as collector notes and legal procedures
• Review and notate files accordingly
• Review attorneys paying files
• Responsible for auditing and ensuring files are within compliance
• Follow-up with attorneys for monthly collection projections
• Ensure attorneys are remitting collections to company timely and properly
• Respond to attorneys inquiries
• Assist the department with duties and projects
• Maintain adherence to all company policies and procedures
• Adhere to assign work schedule
• Attend meetings and training as requested

Compensation & Benefits:

• Pay Range: $23-$24/hour
• 401k
• Vacation & Sick Time
• Medical, Dental, Vision and more