Senior Product Director, Clinical Trial Site Management

Our organization:

GSK Development and Chief Medical Officer (CMO) Digital and Technology's mission is to disrupt and transform the way GSK thinks about, generates and submits evidence to radically accelerate the delivery of medicines and vaccines for our patients and participants.

We act as a strategic thought partner for the Development and CMO organizations, bringing together diverse stakeholders to radically transform and connect siloed processes using innovative and integrated technology.

Your role

Our Senior Product Director, Clinical Trial Site Management will act as technology disruption thought leaders, accountable for partnering with business stakeholders to reimagine end-to-end ways of working using technology. They are accountable for curating, championing, and managing 3-year product vision for a dynamic portfolio of technology products and owning these products across the entire lifecycle, working in partnership with internal and external technology delivery partners.

What you will do:

As the Senior Product Director for Clinical Trial Site Management, you will own the product strategy for the critical technology ecosystem that enables how we select, manage, and collaborate with our clinical trial sites and engage with study participants. You will be accountable for setting the vision and roadmap across two capabilities:

• Site Enablement and Operations: Making GSK the easiest sponsor to work with. This includes site contracting, site relationship management, country intelligence, and the tools that support Phase I clinical unit operations, from bed scheduling to volunteer recruitment.
• Participant Experience: Creating a modern, patient-centric trial experience. You will drive the strategy for our e-Consent solutions and innovative patient engagement technologies.

Your mandate will be to drive a cohesive strategy that innovates with AI and automation to reduce manual effort, and simplifies the technology landscape to create a superior, data-driven experience for our site partners and the patients they serve.

Your responsibilities:

• Strategic Vision and Business Case Development: Define and champion a 3-year transformative vision for how technology (including AI) can radically accelerate drug development. You will be accountable for identifying and articulating major strategic opportunities, translating them into robust business cases that quantify value, and securing executive-level sponsorship for your portfolio.
• People Leadership and Development: Lead, mentor, and develop a high-performing team of Product Owners and Product Designers, fostering a culture of autonomy, business transformation, user-centricity, agile and continuous learning. Your success is defined by your team's ability to effectively own their products and drive meaningful business outcomes.
• Business Disruption and Process Reimagination: Lead your team to act as catalysts for change, partnering with senior business leaders to fundamentally reimagine and re-engineer end-to-end R&D processes. You will guide the discovery and design of integrated digital ecosystems that break down functional silos, connect disparate systems, and create seamless, data-driven workflows for our scientists and clinicians.
• Strategic Portfolio and Investment Management: Own the strategic curation and financial oversight of your product portfolio. You will make critical investment, prioritization, and decommissioning decisions to ensure the portfolio is optimally aligned with the strategic priorities of the Development and CMO organizations. Accountable for demonstrating rigor and discipline in managing budgets across your portfolio.
• Executive Stakeholder Influence: Serve as a strategic partner and trusted advisor to VPs and senior leadership within Development and CMO. You will build consensus, navigate complex organizational dynamics, and drive alignment on your technology vision at the highest levels.
• Enterprise Collaboration and Ecosystem Integration: Actively partner with your Senior Product Director peers to co-create and drive a unified, end-to-end technology strategy. You are jointly responsible for ensuring your individual product portfolios connect into a single, cohesive digital ecosystem for Development and CMO. This requires aligning roadmaps, negotiating cross-portfolio dependencies, and eliminating technological fragmentation to maximize the collective value of our investments.
• Delivery Excellence and Partner Ecosystem Oversight: Provide strategic oversight for the delivery of your product portfolio. You will hold our internal and external technology partners accountable for excellence, and ensure the underlying delivery engine is efficient, scalable, and capable of executing with quality and speed
• Quality, Risk & Compliance: Provide strategic oversight for the quality and compliance of your product portfolio. You are accountable for ensuring your teams build products that are secure, resilient, and adhere to all internal technology policies and external regulatory requirements from day one. You will own the proactive risk management and business continuity strategy for your critical systems.

Basic Qualifications:

While we value demonstrated capability over years of experience, we would typically expect candidates for this senior role to possess:

• Master's degree or equivalent in scientific area (e.g. computer science, engineering, mathematics), or related quantitative discipline.
• ~Demonstrated experience leading technology-focused transformation initiatives.
• Proven track record of progressive experience in digital product management, including time spent leading product teams.
• Significant experience in the life sciences industry.

We are looking for professionals with the following capabilities:

• Executive Influence and Stakeholder Management: Demonstrated track record of building trusted partnerships with and influencing senior executives (VP/SVP level) to drive complex technology decisions, secure buy-in, and ensure adoption with measurable business impact.
• Leadership and Team Development: Extensive experience leading, mentoring, and scaling a team of product leaders (Directors and/or Product Owners) within a global, matrixed organization. You have a proven ability to foster a culture of excellence and empower your team to succeed.
• Strategic Technology Vision: A deep command of the emerging technology landscape, particularly Generative AI and machine learning. You have a proven ability to identify and articulate opportunities where technology can create a step-change in business value, translating the "art of the possible" into a compelling and executable vision.
• Business Transformation Leadership: Proven ability to lead people and organizations through large-scale, technology-enabled change. This is about more than implementing technology; it's about fundamentally re-engineering complex business processes, redesigning operating models, and navigating the organizational dynamics required to deliver tangible business outcomes in a regulated environment.
• Strategic Product and Portfolio Management: Experience owning and managing a portfolio of digital products, including creating strategic roadmaps, defining business cases, making investment trade-offs, and managing significant budgets. Acts as a thought leader in external engagements and external innovation; ensuring market trends are integrated into roadmaps.
• Strategic Problem-Solving: You are comfortable with ambiguity and are skilled at navigating complexity to create clarity and strategic direction. You are adept at diving into details to coach your team and solve critical problems without losing strategic altitude.
• Domain Expertise: Direct experience within the Pharmaceutical R&D, clinical development, or a related scientific domain. You understand the core challenges and opportunities in bringing a medicine to market.

Preferred Qualifications If you have the following experience, it would be a plus:

• Business Knowledge: Deep expertise in trial site operations and patient engagement regulations, processes, and technology.

#GSK-LI

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

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