Chief of Staff (Remote)

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

Reporting to the Chief Executive Officer, the Chief of Staff will work at the center of strategic decision-making. You'll partner directly with the CEO and Executive Leadership Team (ELT) to drive enterprise priorities, orchestrate high-stakes executive and Board forums, and lead initiatives that shape the future of our business. You will serve as a thought partner to the CEO and ELT, influencing strategic direction and ensuring alignment across all business units. This is a high-visibility role for a strategic operator who thrives in a fast-paced environment, brings clarity to complexity, and ensures outcomes are delivered with precision and impact. Success in this role means ELT priorities are executed flawlessly, Board engagement is seamless, and strategic projects deliver measurable business impact.

Sponsorship, in any form, is not available for this position.

Location: Remote, US

Why you want to work on this team:

• High Visibility: Work directly with the CEO and ELT on enterprise priorities that shape the future of the business, allowing you an opportunity to leverage these learnings into future roles at the company.
• Strategic Influence: By driving communication, gathering critical data and collaborative analysis, you'll play a pivotal role in decisions that impact the entire organization.
• Business Insights: Gain exposure to Board-level governance and cross-functional leadership.

To be qualified for this position you:

• 7+ years of professional experience in strategy, operations, consulting, and/or cross-functional program leadership.
• Prior experience in corporate strategy is highly preferred.
• Proven ability to influence C-suite decisions and align multiple business units toward common goals.
• Experience partnering with senior executives and Boards, with demonstrated success in influencing at the highest levels.
• Experience managing ambiguity and driving clarity in complex, fast-changing environments.
• Exceptional executive communication skills and ability to distill complexity into crisp, actionable narratives.
• Proven ability to drive enterprise initiatives from concept to completion.
• Strong analytical and problem-solving capabilities with a bias for action.
• Strong leadership capabilities with experience managing cross-functional teams through execution of complex initiatives.
• Proficiency with portfolio/project management tools (e.g., Smartsheet, Jira), analytics/BI dashboards, and executive presentation standards.

You will set yourself apart with:

• Healthcare technology or consulting experience.
• Systems thinking and risk assessment with an orientation toward bold, intelligent decisions.
• Resilience, perseverance, and a deep desire to positively impact outcomes.
• Demonstrated executive presence and ability to pivot quickly to emerging priorities.

You will be:

Drive Enterprise Priorities

• Establishing governance frameworks that enable ELT to make informed decisions quickly and confidently.
• Identifying and synthesizing the most critical challenges facing the organization, ensuring leadership focuses on high-impact issues.
• Translating executive intent into actionable plans with clear owners, timelines, and success metrics.
• Maintaining operating rigor by tracking progress, closing feedback loops, and ensuring accountability across stakeholders.
• Driving completion and clean transitions from initiative to business-as-usual (BAU) with appropriate transparency and documentation.

Orchestrate Executive & Board Forums

• Overseeing Board engagement strategy, ensuring materials and discussions enable informed governance and strategic decision-making.
• Owning the end-to-end Board preparation process, including calendar management, agenda design, content quality control, stakeholder readiness, and day-of logistics.
• Ensuring ELT meetings drive strategic alignment and decision-making, leveraging insights to shape enterprise priorities.
• Leading weekly ELT meetings by setting agendas, preparing presenters, distributing pre-reads, capturing decisions and follow-ups, and ensuring productive sessions that drive clarity and alignment.
• Governing the cadence for Governance Committee meetings and partner on All Associates Meetings (AAM) to ensure seamless execution and strong engagement.

Lead Strategic Projects

• Leading enterprise-wide initiatives that drive growth, operational excellence, and strategic transformation.
• Sponsoring 2-3 high-impact projects annually that accelerate business priorities and provide visibility into key areas of the organization.
• Establishing project charters, milestones, and governance frameworks; execute assigned workstreams to completion and transition outcomes to business-as-usual (BAU).

Build Relationships & Business Fluency

• Developing trusted relationships with VPs, Senior Directors, and key associates across all functions to foster collaboration and accelerate execution.
• Gaining deep fluency in the company's product portfolio, market trends, operational model, and financial levers to strengthen executive advising and decision-making.

Availity culture and benefits:

• Availity is a certified "Great Place to Work"! Culture is important to us and there are many ways for you to make your mark here!
• We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates.
• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
• Don't feel like wearing business attire? Cool, you can wear jeans - we are a casual place.
• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!
• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
• Interested in furthering your education? We offer education reimbursement!
• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
• Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps:

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

Interview process:

• Recruiter Recorded Video Pre-Screen
• Video Interview with CEO
• Video Peer Panel Interview

Video Camera Usage:

Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.

Disclaimers:

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

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