New

Sales Operations Analyst - North America

Lee Hecht Harrison
parental leave, paid holidays, 401(k)
United States, Florida, Jacksonville
4800 Deerwood Campus Parkway, Bldg. 800 (Show on map)
Jan 12, 2026
Description Position at LHH (Global) Sales Operations Analyst- North America As the Sales Operations Analyst for North America, you will play a critical role in supporting sales performance optimization across the region and contributing to global sales operations initiatives. Reporting to the Director, Sales Operations, Markets & Commissions, you will provide data-driven insights, manage core reporting tools, and collaborate with regional and global teams to ensure accuracy, efficiency, and strategic alignment across sales processes and systems. This position is ideal for a highly analytical, detail-oriented professional who thrives in a collaborative and fast-paced environment and enjoys leveraging data and technology to drive operational excellence. Reporting Relationships: Reports to Director, Sales Operations Direct Reports: None None Location: United States - Virtual/Remote Travel: 10% Languages: English fluency is required In this role you can expect to Key Accountabilities Sales Analysis and Reporting * Collect, analyze, and interpret sales performance data to provide actionable insights for sales leadership. * Develop and maintain Power BI dashboards and reports to track key metrics such as pipeline health, revenue performance, and conversion rates. * Support the preparation of business reviews, and sales performance presentations. * Apply predictive analysis techniques to identify trends, risks, and opportunities in pipeline and sales performance data. Sales Process and System Support * Maintain and enhance sales data quality and accuracy within Salesforce and related systems. * Partner with the Sales Enablement and CRM teams to identify and implement process improvements. * Utilize Power Automate and other Power Platform tools to streamline workflows and reduce manual tasks. Territories and quotas: Collaborate with sales leadership in North America to develop accurate sales quotas and territory plans. Work closely with finance and operations teams to align sales quotas with budgetary targets for the market. Cross-Functional Collaboration * Partner with regional Sales, Finance, Marketing, and Customer Success teams to ensure accurate data flow and alignment on key metrics. * Support coordination of cross-regional and global projects, sharing insights and best practices from the North America market. * Actively participate in global projects and collaborate with colleagues across regions, leveraging best practices and driving continuous improvement on a global scale. Tools and Technology * Maintain expert-level Excel and Power BI reporting capabilities. * Leverage Power Automate and other tools to enhance process automation. * Support Salesforce data governance and ensure alignment with global CRM processes. All About You Qualifications and Experience * Bachelor's degree in Business Administration, Sales, Finance, Data Analytics, or related field. * Proven experience in Sales Operations, Business Analysis, or a similar data-driven role. * Advanced analytical and Excel skills with proven ability to interpret complex datasets and generate insights. * Experience with Salesforce and Power BI required; familiarity with Power Automate and the broader Microsoft Power Platform strongly preferred. * Exposure to predictive or trend analysis techniques (e.g., pipeline forecasting) an advantage. * Strong communication skills with the ability to synthesize and present complex information clearly. * Highly organized and able to manage multiple priorities under tight deadlines. * Collaborative and proactive mindset, comfortable working across global teams and time zones. What we offer Growth opportunities within a human resources global leader We prioritize learning to stay agile in an increasingly competitive business environment We foster an open-minded environment where people spark new ideas and explore alternatives Comprehensive benefits package including health, PTO, Paid Holidays Range $57,000 - $75,000 per year plus bonus *Placement within this range is determined based on geographic location, experience, and other compensatory factors.* Benefits: Employees who opt into benefits as part of full-time employment include medical, dental, vision, term life and AD&D insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans, and a 401k plan or a non-qualified deferred compensation plan. Available paid leave includes Personal Time Off (PTO) on an accrual basis per year, Paid Holidays, and up to 6 weeks of Paid Parental Leave.PTO and holiday hours are prorated based on hire date within the calendar year. About LHH LHH empowers professionals and organizations to achieve bold ambitions and secure lasting impact through unique advisory services and talent sources. Our full suite of offerings connects solutions that are traditionally siloed, making LHH your single talent partner. In a rapidly evolving landscape with complex challenges, we create value across the entire professional talent journey. From hiring great people, developing skills, and nurturing leaders, to advancing individuals to the next stage of their careers, LHH make talent your competitive edge. We believe the future of work lies at the intersection of exceptional human care and innovation. Powered by science, technology, and proprietary data analytics, LHH's approach is crafted to align with your business strategy and culture, delivering powerful, sustainable, and measurable impact. LHH has a team of over 12,000 professionals, across 60+ countries and more than 50 years of experience. As part of the Adecco Group, we bring together global excellence, local knowledge, and centralized coordination for thousands of companies and millions of people worldwide. Recruitment. Development. Career Transition. LHH. A beautiful working world. www.lhh.com LHH is an Equal Opportunity Employer/Veterans/Disabled