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Sr. Manager, Employee Relations - North America

Boston Scientific
United States, Minnesota, Maple Grove
Jan 16, 2026

Additional Location(s):US-MN-Maple Grove; US-MA-Marlborough; US-MN-Arden Hills

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit- High Performance

At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions.

About the role:

Boston Scientific (BSC) believes that to grow our business, we must grow our people. We are seeking a Sr. Manager, Employee Relations - North America to lead a team of HR professionals in employee relations, policy interpretation, workplace investigations, and complex HR issues across the United States, Canada, and Puerto Rico. This strategic role focuses on continuous improvement, team effectiveness, and enhancing employee experience, partnering with HR leadership to scale and implement solutions aligned with business goals. The position reports to the Global Director of Employee Relations and collaborates with global HR teams to deliver consistent, scalable services across the region.



Your responsibilities will include:
Team Leadership

  • Lead and develop the North America Employee Relations (ER) team.
  • Provide coaching and training in conflict resolution, performance management, and policy interpretation.
  • Build a collaborative, high-performing, and inclusive team culture.
  • Allocate resources aligned with global ER priorities and organizational goals.



Subject Matter Expertise

  • Serve as the ER expert for complex investigations and policy interpretation across the US, Canada, and Puerto Rico.
  • Ensure fair and consistent resolution of sensitive employee matters.
  • Guide managers and employees on workplace issues and compliance.
  • Develop, maintain, and advise on HR policies aligned with global and local standards.
  • Assess and mitigate risk in employeerelated matters.



Collaboration & Influence

  • Partner with Legal, HRBPs, People Services, Global Compliance, and Global Security to resolve escalated issues.
  • Align team priorities with HR community and employee needs; act as an escalation point.
  • Provide guidance on rootcause analysis and intervention planning.
  • Support adoption of the Global ER support model; collaborate with HR Operations and global teams to enhance technology and service delivery.
  • Influence leaders to drive consistent employee experience and promote new ways of working.
  • Identify improvements to services, processes, policies, and procedures using data and stakeholder feedback.



Change & Continuous Improvement

  • Lead and support continuous improvement initiatives across HR service delivery, COEs, and HRBPs.
  • Optimize core HR processes and foster a culture of continuous improvement.
  • Support change management efforts to strengthen adoption of the HR operating model.
  • Enhance overall employee experience and operational effectiveness.



Key Functional Competencies

  • Consulting: Influences customer decisions and sets strategic direction within area of expertise.
  • Customer Experience Management: Develops strong customer relationships and drives improved outcomes and processes.
  • Delivery Excellence: Understands customer needs and coaches teams to apply correct solutions.
  • Operational & Process Excellence: Applies endtoend process thinking and drives improvements to existing processes.
  • Solution Design: Uses innovative, iterative approaches to identify needs, solve complex problems, and design effective solutions.



Required Qualifications:

  • Bachelor's degree plus 8+ years of progressive HR experience in a peopleleader role with a focus on employee relations, full-cycle investigations, performance management, and compliance in highly matrixed, multicountry or global organizations. Equivalent combination of education and experience will be considered. Advanced degree preferred.
  • 5+ years of experience managing and conducting fullcycle, complex internal investigations across multiple countries.
  • Experience leading teams with demonstrated ability to influence and drive performance.
  • Strong judgment and problemsolving skills.
  • Customerfocused mindset, with high professionalism and discretion.
  • Excellent communication skills in English; additional language proficiency is a plus.
  • Ability to influence at all organizational levels and succeed in a matrixed environment.
  • Strong knowledge of employment laws and regulations across North America.
  • Ability to manage multiple tasks in a fastpaced, matrixed environment.
  • Demonstrated excellent verbal and written communication skills.
  • Strong interpersonal, teambuilding, and customer service skills.
  • Ability to comprehend, interpret, and apply relevant laws, guidelines, regulations, and policies.
  • Strong analytical and problemsolving capability.


Requisition ID:622057

Minimum Salary: $125800

Maximum Salary: $239000

The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) - see www.bscbenefitsconnect.com-will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.

Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do - as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve.

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination.


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