BlueSkye Technician

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We're a family-owned company under our fourth generation of leadership and have built our business based on the principles of trust, integrity and a desire to help our customers and employees succeed.

LiftOne invests in people, facilities and innovative technology as part of the essential role we play in supporting our country's supply chain and enabling critical goods to be delivered to homes and businesses. We're a privately held company, and pair our scale with a strong foundation in our culture and values. This combination gives us a competitive advantage in the market and helps make us a trailblazing organization that is built to last.

We're looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we're committed to providing a work experience that helps our team grow to their full potential. We offer great benefits, competitive salaries and opportunities for advancement to all our employees.

Be a part of the essential work we do at LiftOne and make a difference for our customers, our community and our company. Learn more about what it means to become a team member with LiftOne.

Summary

The BlueSkye Service Team is dedicated to ensuring the long-term reliability and peak performance of our automated solutions. As a Resident Automation Technician at the Nissan Canton facility, you are the frontline guardian of a Geek+ P800 "Shelf-to-Person" robotics field.

Your mission is simple but critical: Maintain a system uptime of 99% or higher. You will provide a constant onsite presence during production hours, performing hands-on maintenance and rapid troubleshooting to ensure Nissan's operations never skip a beat. This is a dedicated site role focused on execution, reliability, and meticulous asset management; it does not involve design or programming responsibilities.

Core Responsibilities:

• System Uptime & Presence: Maintain a consistent onsite presence during all production shifts to ensure a minimum 99% system uptime.
• Maintenance & PMs: Execute hands-on Preventative Maintenance (PMs) on the Geek+ P800 fleet and supporting infrastructure per strict contract terms and schedules.
• Warranty Management: Diligently track equipment failures and maintain records to ensure all qualifying repairs are captured under OEM warranty, driving cost savings for the organization.
• Inventory & Parts: Support the parts ordering process and maintain an organized onsite inventory to ensure critical spares are always available for immediate repair.
• Documentation: Maintain 100% accuracy in ServiceMax. Every work order must be detailed, and parts consumption must be tracked in real-time.
• Professionalism & Readiness: Maintain all issued uniforms, tools, and Safety Equipment (PPE) in professional, working order.
• Schedule Reliability: Adhere to a strict "no-show" policy. Be highly communicative regarding sick leave and provide early notice for planned vacations to ensure the site is never left uncovered.

Essential Functions:

• Physically troubleshoot and repair mechanical and electrical failures on the Geek+ P800 AMR fleet.
• Provide "eyes and ears" on the ground, reporting recurring site issues back to the Service and Engineering teams.
• Own the service outcome from the moment a Work Order is assigned until the customer signs off on the resolution.
• Work alongside third-party contractors and vendors on-site to ensure they meet BlueSkye's service standards.
• Manage on-site spare parts inventory and tools required for service calls.
• Other duties as assigned

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.

Education and/or Experience

• 2+ years of hands-on experience in field service, industrial maintenance, or electromechanical repair.
• Industry Knowledge: Practical experience with material handling AMRs/AGVs. (Geek+ experience preferred)
• Proficient in reading electrical schematics, using multi-meters, and performing mechanical teardowns.
• Proficiency in ServiceMax for work order management is highly preferred.
• Exceptional customer service skills; able to remain calm and professional in high-pressure "system down" environments.
• Proven track record of excellent attendance and schedule adherence.
• Willing to relocate to or reside in the Canton, MS area.
• Preferred: Familiarity with Geek+ and VisionNav Product Suite

Computer Skills

• ServiceMax
• Advanced Microsoft Office skills (PowerPoint, Word, Outlook, etc.).
• Intermediate skills in Microsoft Excel (knowledge of formulas and data analysis).
• Intermediate skills with team productivity tools (SharePoint, Smartsheet, etc.).

Attributes

• High level of motivation, self-starter, excellent at follow-up, team-player with ability to work with front line employees, middle management, and executives to deliver within defined timelines
• Ability to succeed in a fast-paced, dynamic, and high growth technology environment
• Responsive: Understands that "time is money" for our customers and acts with extreme urgency
• Entrepreneurial: If the right process or tool is not available, raise your hand and provide recommendations for a solution
• Accountable: Does what they say. Honors commitments. Takes action. Follows through.
• Detail Oriented: Gets the details right in all work products and communications
• Positive & Engaged: Brings a positive attitude to work. Understands that employees succeed together
• Principled: Does the right thing. Remains honest and provides constructive feedback
• Adaptable: Improve always. Seeks to continuously improve the business, the team, and themselves

Language Skills

• Strong communication skills (written, verbal, presentation).
• Able to communicate understanding and empathy when dealing with customers.

Workplace Requirements

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud.

We are an Equal Opportunity Employer

We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We're committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.

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EEO/AA Employer. All qualified individuals are encouraged to apply.