New

Client Coordinator

TEKsystems
$15.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Illinois, Rockford
Jan 22, 2026
The Client Coordinator plays a critical role in the processing and coordination of medical review cases. This position is responsible for reviewing eligibility, managing medical records, entering and tracking data through multiple client and CMS portals, and supporting the case lifecycle from intake through reviewer assignment. All responsibilities must be completed with a high level of accuracy, professionalism, and compliance with regulatory standards. This is a detailoriented, computerbased role well suited for someone comfortable with highvolume, repetitive work in a healthcare administrative environment. Key Responsibilities * Process cases through CMS and client portals, including data entry, verification, and eligibility review * Prepare, enter, track, file, and maintain documentation in internal systems * Pull medical records from external client systems and upload them into internal databases * Ensure all medical records are complete, accurate, and properly documented * Assign medical records to reviewers to support insurance claim approval/denial decisions * Respond promptly and professionally to client email inquiries regarding case status, reports, and general questions * Maintain ongoing communication with QA teams regarding pending reports and workflow status * Coordinate with physicians and clinicians to assign cases and update systems accordingly * Adhere to all regulatory requirements, including HIPAA and CMS guidelines * Maintain quality, accuracy, and performance metrics related to speed and precision Required Qualifications * 2+ years of patient access or healthcare administrative experience * Strong data entry skills with high attention to detail * Ability to comfortably perform repetitive tasks throughout the day * Critical thinking and problemsolving skills * Ability to follow instructions and adapt quickly to changes * Professional and effective written communication, especially via email * Comfortable working independently in a remote environment * Ability to learn new systems quickly Preferred Qualifications * Independent Dispute Resolution (IDR) experience * Prior experience reviewing eligibility * Salesforce experience a plus * Experience reading and interpreting medical records and legal or contractual documents * Prior experience writing or reviewing contracts is a strong plus Technical Skills * Proficiency in Microsoft Word, Outlook, and Excel * Strong general computer skills (browser-based systems, document management) * Comfortable navigating multiple systems and databases simultaneously Work Environment * Fully remote position * First day includes virtual training and shadowing * Role is measured on accuracy and productivity * Must have reliable highspeed internet and a private, dedicated workspace * No distractions during work hours Ideal Candidate Profile * Detailoriented with an eye for accuracy * Dependable, punctual, and selfmotivated * Comfortable asking questions rather than guessing * Enjoys structured, processdriven work in healthcare * Professional demeanor with strong work ethic Job Type & LocationThis is a Contract position based out of Rockford, IL. Pay and BenefitsThe pay range for this position is $15.00 - $15.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Feb 4, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.