Security Officer - University Welcome Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - University Welcome Desk in Chicago, IL, you will serve and safeguard clients in a range of industries such as Education, and more. As a Front Desk Officer at a leading educational campus, you will be the welcoming first point of contact, greeting students, staff, and visitors while supporting a professional lobby experience. You will monitor access, verify credentials, manage visitor sign-in, respond to requests, and communicate security-related concerns with clarity and care. At Allied Universal, you will bring an agile, reliable, and innovative mindset, acting with integrity and teamwork every day.

Position Type: Full Time

Pay Rate: $20.40 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients, students, faculty, staff, and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at an education location.
• Operate the front desk post, greeting and directing visitors, answering phones, and providing general information while maintaining awareness of security-related concerns.
• Help manage access control by checking identification, issuing visitor credentials when authorized, and maintaining visitor logs in accordance with site-specific policies.
• Monitor alarms, CCTV, and/or other security-related systems from the front desk, and report unusual activity or maintenance issues through the appropriate channels.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating to site leadership and/or emergency services as needed.
• Assist with key control, package and delivery handling, and lost and found processes as directed by site-specific policies.
• Complete written and/or electronic reports, including incident reports, daily activity logs, and shift turnover notes, with accurate and timely details.
• Coordinate with Allied Universal leadership, site staff, and local responders to support incident response, medical response requests, and administrative needs related to security-related operations.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.