Security Officer - Credit Union Front Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Credit Union Front Desk in Tampa, FL, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a front desk post within a financial institution, where you will welcome visitors, manage access and badges, respond to alarms and/or notifications, and document incidents with clear communication. You will be a visible, professional presence who helps support a secure environment while delivering customer service. Bring agility, reliability, innovation, teamwork, and integrity to every interaction.

Position Type: Part Time

Pay Rate: $17.50 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Serve as the primary front desk point of contact, greeting and directing employees, guests, vendors, and deliveries in a courteous, professional manner.
• Support access control at the reception area by verifying identification, managing visitor registration, issuing temporary badges, and coordinating escorts per location policy.
• Monitor lobby activity and assigned systems such as cameras, alarms, and access control panels, and report unusual activity to management and/or appropriate responders.
• Respond to incidents and critical situations in a calm, problem-solving manner, documenting actions taken and notifying supervisors and/or client representatives as required.
• Assist with phone and radio communications, including answering incoming calls, relaying messages, and coordinating service requests with building staff and/or facilities teams.
• Complete detailed activity logs and incident reports, maintaining confidentiality and following recordkeeping requirements common to financial services locations.
• Support queue management and client service flow at the reception area, helping to reduce disruptions and help to deter unauthorized access through presence and procedure compliance.

Minimum Requirements:

• Customer Service Experience is preferred.
• Comfortable Using Computer or Tablet is preferred.
• Alarm Panel Experience is preferred.
• Access Control/Badge Experience is preferred.
• Guard Card and/or License is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.