I. JOB OVERVIEW
| Job Description Summary: |
The Administrative Units Web Lead serves as the primary liaison and point of contact for the web presence of GW administrative units. The administrative units served include offices within the Office of the Provost, Finance Division, HR, IT, and others. As a representative of the central Office of Communications and Marketing (
OCM), the Administrative Units Web Lead advises and guides unit stakeholders to achieve unit-specific and institutional goals.
Responsibilities include:
Website Management
- Building and maintaining websites affiliated with GW administrative units, either directly or through delegation to other staff, including websites related to HR, IT, Compliance, and the Office of the Provost.
- Serving as the primary content owner of the myGW portal platform.
- Developing content and editorial strategies in partnership with OCM and unit stakeholders.
- Using content management systems, including Drupal or WordPress.
- Frequently working with and troubleshooting HTML and CSS.
- When working on websites with third parties, such as external vendors, the Administrative Units Web Lead is responsible for ensuring compliance with GW standards.
Quality Assurance
- Ensuring website content is up to date, accurate, and free of quality assurance errors such as typos and broken links, establishing and maintaining processes to support this ongoing work.
- Ensuring websites meet GW brand standards.
- Monitoring and maintaining compliance with GW's digital accessibility standards.
Strategy
- Using web content strategy, search engine optimization, and digital accessibility best practices for site mapping, wireframing, and content development to complete university projects.
- Interpreting web analytics and providing analytic reports using software like
Google Analytics and Looker Studio. - Coordinating web content publishing across ancillary systems, such as the University Calendar, digital signage, or mobile applications.
- Working with OCM web, metrics, and design colleagues to measurably improve
key user journeys.
Communication
- Demonstrating excellent communication skills, both written and verbal.
- Demonstrating strong relationship management skills, including the ability to navigate complex interpersonal dynamics.
- Communicating effectively with stakeholders who have a range of technical expertise.
Support and Training
- Participating in Virtual Office Hours and trainings as needed to support unit website owners.
- Providing regular input on features and functionality of GW web platforms, as well as related training needs for themselves or their users.
- Providing support on other OCM projects per request from the manager and/or Division lead as needed.
Project Management
- Applying project management software like Basecamp or Trello and project management best practices to ensure successful project completion.
- Managing and prioritizing day-to-day operational tasks with larger ongoing
projects.
The Administrative Units Web Lead may also perform other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. |
| Minimum Qualifications: |
Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization plus 2 years of relevant professional experience, or, a Master's degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience. |
| Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications: |
|
| Preferred Qualifications: |
- Experience working in higher education is preferred.
- Familiarity with Drupal 9/10 is desired.
- Familiarity with underlying web fundamentals (such as DNS, SSL, etc.) is a plus.
- Familiarity with WCAG and digital accessibility compliance is preferred.
- Digital marketing and SEO/AIO experience is a plus.
- Experience managing an internal-facing web portal is desired.
|
| Hiring Range |
$57,553.66 - $94,998.76 |
| GW Staff Approach to Pay |
How is pay for new employees determined at GW? |
Healthcare Benefits
GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.
II. JOB DETAILS
| Campus Location: |
Foggy Bottom, Washington, D.C. |
| College/School/Department: |
External Relations |
| Family |
Comm, Mktg & Media |
| Sub-Family |
Website Design and Development |
| Stream |
Individual Contributor |
| Level |
Level 2 |
| Full-Time/Part-Time: |
Full-Time |
| Hours Per Week: |
40 |
| Work Schedule: |
Monday - Friday and occasional weekends (during the academic year) |
| Will this job require the employee to work on site? |
No |
| Employee Onsite Status |
Full-Time Remote |
| Telework: |
Yes |
| Required Background Check: |
Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search |
| Special Instructions to Applicants: |
Employer will not sponsor for employment Visa status |
| Internal Applicants Only? |
No |
| Posting Number: |
S014016 |
| Job Open Date: |
01/26/2026 |
| Job Close Date: |
02/05/2026 |
| If temporary, grant funded, Sponsored Project funded or limited term appointment, position funded until: |
|
| Background Screening |
Successful Completion of a Background Screening will be required as a condition of hire. |
| EEO Statement: |
The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law. |
|