Special Instructions to Applicants
The budgeted hiring salary/target range for this position is from the posted minimum to $110,000 annually, with salary placement based on skills, knowledge, and experience.
Position Summary
Under the direct supervision of the Director, provide overall responsibility for allocation of Athletic season and single event tickets. Act as CTO liaison to Athletic Department. Provide direct supervision of two Athletic & Ticket System Data Managers and maintain overall responsibility for ticket allocation and event management for all non Performing Arts tickets. Serve as member of CTO Senior Staff and assist in the long range planning, staff development and budget formulation for the Central Ticket Office.
Salary & Compensation
*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
Qualifications
Setting Priorities Skill in setting priorities which accurately reflect the importance of job responsibilities. (Required) Ticket Management Working knowledge of: audit procedures and controls, operations aspects of processing orders, ticket assignment and allocation, complimentary tickets, and special team ticketing needs. (Required) Budgeting Demonstrated skill in creating, planning and implementing a budget. (Required) Paciolan Ticket Software Detailed knowledge of Paciolan ticket software. (Preferred) 1. Ability to make decisions on immediate problems, within scope of authority, based upon proper knowledge of policies and procedures, including all pertinent NCAA rules and regulations. (Required)2. Ability to analyze situations/systems, identify problems, and implement solutions with equanimity and impartiality. (Required)3. Ability to establish and maintain effective and cooperative working relationships with co-workers and the Central Ticket Office customers and clients, as well as other University Departments. (Required)4. Ability to communicate in an effective manner with career staff with respect to annual evaluations or disciplinary problems that may occur. (Required)5. Skill in dealing with customers/clients to resolve problems amicably, while clearly communicating solutions in a manner that ensures full understanding and agreement. (Required)6. Ability to establish policies and procedures related to seating and operational issues that align with current University and departmental policies, as well as sound management practices. (Required)7. Ability to communicate in an effective manner with career staff with respect to annual evaluations or any disciplinary problems that may occur. (Required)8. Skill in ticket management, including working knowledge of audit procedures and controls; operational aspects of mail, telephone, and email orders; ticket assignment and allocation; complimentary tickets; and special team ticketing needs. (Required)9. Demonstrated skills in personnel supervision and personnel administration. (Preferred)10. Ability to work under demands of a fast-paced operation and under time constraints. (Required)
Education, Licenses, Certifications & Personal Affiliations
Bachelor's Degree and/or equivalent experience (Preferred)
Special Conditions for Employment
Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.
Schedule
Monday - Friday, 8:00am to 5:00pm
Union/Policy Covered
99-Policy Covered
Complete Position Description
https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&JDName=Events%20Supervisor%202%20(40037504)
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University of California - Los Angeles (UCLA)
USD $86,400.00/Yr. - USD $184,800.00/Yr.
Jan 27, 2026