Professional Services Subcontractor Manager

Say hello to opportunities.

It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in. We're currently looking for: We are seeking an experienced Professional Services Subcontractor Manager to own financial oversight and operational governance of our subcontractor ecosystem. This role is responsible for managing a $10M+ partner budget, ensuring spend discipline against forecast, and acting as the connective tissue between delivery, finance, procurement, and leadership.

This is a high-trust, high-impact role for someone who is comfortable operating with ambiguity, strong financial accountability, and cross-functional influence.

Job Duties:

• Own day-to-day management of a $10M annual subcontractor / partner budget

• Utilize detailed spend and utilization reports to monitor actuals vs. forecast and proactively flag risks or variances

• Partner closely with the Senior Director to prepare and update monthly forecasts, including scenario planning and variance analysis

• Review and approve subcontractor spend, rate changes, SOW amendments, and new partner requests

• Serve as the primary liaison between Professional Services, Procurement, Finance, and Delivery

• Work closely with the PO and Invoice Manager to ensure:

• Accurate PO creation and alignment to forecast

• Timely, accurate invoice review and approval

• Clean month-end and quarter-end close

• Enforce subcontractor governance, approval workflows, and spend controls

• Continuously improve processes, reporting, and controls to scale partner operations efficiently

To succeed in this role you must have experience in:

• 5+ years of experience in Professional Services operations, subcontractor management, or services finance

• Proven experience managing multi-million-dollar partner or vendor budgets

• Strong financial acumen: forecasting, variance analysis, and cost controls

• Experience working with POs, invoices, and procurement processes

• Advanced Excel / Google Sheets skills; comfort working from detailed spend reports

• Ability to communicate clearly with senior leadership and cross-functional partners

• Highly organized, detail-oriented, and comfortable holding firm boundaries on spend

Desired Qualifications:

• Experience in SaaS or technology-enabled professional services

• Prior partnership with PMO or services delivery teams

• Familiarity with services margin models and utilization-based forecasting

• Experience improving or scaling subcontractor governance frameworks

What Success Looks Like:

• Partner spend consistently stays on track or ahead of forecast

• No surprises at month-end or quarter-end

• Leadership has clear, accurate visibility into subcontractor costs

• Delivery teams get the partners they need- without budget drift

What we offer:

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

• Voluntary supplemental health coverage and life insurance

• 401K match and ESPP

• Paid time off and paid sick leave

• Paid parental and pregnancy leave

• Family-forming benefits (IVF, Preservation, Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice, document creation and estate planning

• Employee bonus referral program

• Student loan refinancing assistance

• Employee 1:1 coaching, perks and discounts program

RingCentral's Global Service and Support team leads the post-sale experience for our customers-making sure their every need is met, and that they're able to use our products effectively and easily. As our customers' central point of contact, you'll champion their needs, share deep product knowledge, provide innovative solutions, and build relationships that show our customers what powering human connection really means.

RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

If you are hired in Colorado, California, Hawaii, Nevada, New York, Maryland, Washington, Connecticut, Rhode Island, the compensation range for this position is between $80,850 and $169,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.

This role has an application deadline of March 27, 2026. Please apply prior to the deadline to be considered for the role.