Component Repair Technician

Probo Medical is a diagnostic imaging sales and service provider that delivers high-quality, affordable healthcare products and services to medical practices around the world. With locations that span across the US, Canada, the UK and parts of Europe, we've made it our mission to increase access to healthcare services for patients worldwide. We believe that it starts with reducing healthcare costs and empowering medical professionals to make smarter decisions for their healthcare business. As employees of Probo Medical, we focus on building quality relationships with customers, by empowering our teams to solve problems together and creating long-lasting relationships with our customers. If you have a passion for healthcare and share our common goal to help increase patient access to affordable, high-quality products and services, we encourage you to apply!

The Component Repair Technician plays a crucial role ensuring our medical imaging parts inventory is properly repaired, tested, and validated to their original specifications. The Component Repair Technician is a highly specialized role where you will be asked to repair multiple medical imaging parts from multiple manufacturers including but not limited to electronic boards, power supplies, monitors, user interfaces, etc. The Component Repair Technician will also be asked to perform part number validations, develop new repairs in addition to properly logging workflows in our system.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• 100% ESD compliance when handling/repairing parts
• Properly validates repairs through specified medical system and/or bench testing
• Develop and documents new repairs for parts in need
• Properly follows repair priority process daily
• Logs on repair and testing information in ERP system
• Follows step down decisions via test results in ERP system, properly locating (or scrapping) part assets post testing
• Developments and documents new repairs
• Manages tools and repair inventory needs
• Assists in other operational duties as directed by manager

Primary job responsibilities are those which an employee must be able to perform with or without accommodation. The list of requirements, duties and responsibilities is not exhaustive but is the most accurate list for the current job. Probo Medical reserves the right to revise the job description as well as require that other duties be performed as needed.

QUALIFICATIONS

Required Education and Experience:

• High School Diploma/GED or a minimum of 2 years of related experience to the work activities or equivalent combination of education and experience.
• 2-3 years in a component level repair environment, 3rd party medical device component repair
• Proven repair track record
• Soldering skills
• Proven ability to read and understand schematics
• Must be able to pass a basic electronics test
• Experience with medical imaging systems, specifically ultrasounds
• Basic computer skills
• Attention to detail
• Cross-functional participation

Preferred Education and Experience:

• Associate's degree in Electronics or a combination of education and relative experience
• Experience with Salesforce
• Experience with technical customer support
• Experience in ISO certification(s) and document writing

TRAVEL REQUIREMENTS

• No travel requirements specified

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Monitor the typical field safety and environmental conditions within the designated facility and report deficient conditions if needed in accordance with the PROBO Safety Manual.

The physical and mental requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• The use of both hands and fingers with dexterity.
• Must be able to lift up to 50 lbs.

PAY RANGE:

$26.00 - $28.00/hour

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.