Sr Principal Trainer Specialist, Epic

Do you envision finding a meaningful role with an inclusive and compassionate team? At Children's Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years.

Children's Mercy is in the heart of Kansas City - a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children's health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital.

The Senior Principal Trainer, Epic is a key contributor to the success of Epic electronic health record (EHR) system implementation and optimization across the organization for the EHR and related systems. This role is responsible for designing, developing, and delivering advanced training programs and instructional materials that empower end-users to effectively navigate and utilize Epic and related applications. Training content includes detailed manuals, quick reference guides, e-learning modules, and interactive learning experiences tailored to diverse clinical and operational roles. Working in close collaboration with the Principal Designer, Clinical Informatics, IT teams, and operational leaders, the Senior Principal Trainer ensures that all training materials are aligned with organizational workflows, Epic system functionality, and clinical best practices. This position plays a strategic role in enhancing user experience, driving system adoption, and supporting safe, efficient, and high-quality patient care. Through continuous engagement with stakeholders and a commitment to innovation in education, the Senior Principal Trainer contributes to the overall effectiveness and sustainability of Epic training initiatives across the enterprise.

Note: Due to the nature of this role, incumbent may work hours other than daytime, Mon-Fri.

At Children's Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.

Additionally, it's important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children's Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.

Plays a pivotal role in the design, development, and delivery of Epic training curricula that reflect Children?s Mercy?s clinical best practices and operational standards. Ensures that training programs are accurate, effective, and tailored to meet the diverse needs of end-users across the organization, ultimately supporting safe, efficient, and high-quality patient care.
• Provides advanced expertise in Epic system and related system functionality to build, configure, and maintain the MST training environment, ensuring it accurately mirrors the production system and supports effective, realistic end-user education. This role is critical in preparing the organization for successful training delivery, system upgrades, and optimization efforts.
• Collaborates with operational leaders, Clinical Informatics, and other key stakeholders to ensure Epic training programs and related programs are aligned with validated workflows, clinical best practices, and organizational goals. Serves as a strategic partner and subject matter expert, helping to bridge the gap between system design and end-user experience.
• Proactively participates in organizational education initiatives, department meetings, professional committees, and strategic projects to support continuous learning, collaboration, and innovation in Epic training and system adoption. Contributes to a culture of excellence by staying informed, sharing expertise, and engaging in professional development that enhances both individual and team performance.

• Bachelor's Degree Preferred or 6+ years' experience in a healthcare, IT, or training setting with advanced computer knowledge. Previous work with EHR systems, particularly Epic is strongly preferred. or
• High School diploma, or equivalent, and 10+ years' experience accepted in lieu of a degree. Experience should be in a healthcare, IT, or training setting with advanced computer knowledge. Previous work with EHR systems, particularly Epic is strongly preferred as a Principal Trainer.
• At least one application-specific Epic Principal Trainer certification relevant to the department (determined by role leadership) Required within 120 days of hire. Must complete Epic certification training if not already Epic certified in the most recent version of the Epic EHR product.

The benefits plans at Children's Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.

Our pay ranges are market competitive. The pay range for this job begins at $45.83/hr, but your salaried offer will be determined based upon your education and experience.

This is an intermittent remote position, which means that the person hired will work with his or her manager to determine a schedule that includes both at home and on-site hours at a Children's Mercy location. The incumbent must live in the Kansas City metro area.

Children's Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation are all factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children's Mercy is smoke and tobacco free.

CM is committed to creating a workforce that supports the diverse backgrounds of our patients and families. We know that our greatest strengths come from the people who make up our team, so we hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our hospital stronger and our patient care more compassionate.

If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, and beliefs.