Clinical Administrative coordinator- Front Desk - 40 hrs/week
 Lowell General Hospital | |
tuition reimbursement, 403(b), retirement plan
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 United States, Massachusetts, Chelmsford | |
 Feb 13, 2026 | |
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At Lowell General Hospital / Tufts Medicine, we're saving lives, building careers, and reimagining healthcare. Ready to grow with us? Job Overview Under general supervision, this position supports clinic or office activities and provides administrative support for clinical providers. Assists with the work flow operations of the practice, maintenance of all documents and files, and project-oriented tasks. This position maintains a high level of customer service with frequent contact with patients through telephone and in-person interactions. This position plays an important role in the hospital's revenue cycle process, clinic operations, and patient experience. Hours: ONSITE- Full-Time / 40 hours a week / Mon-Friday 8am-4:30pm Location: 43 Village Square - Chelmsford, MA Preferred Qualifications: 1. High School diploma or equivalent. 2. Two (2) years of experience supporting customers. 3. Bilingual. Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned. 1. Schedules patient appointments, including follow-up appointments, internal and external testing and labs, and surgical booking and coordination. 2. Assists with scheduling template creation and changes. 3. Answers phones, triages calls, responds to patient requests, takes messages in office or call center setting. 4. Greets and checks-in patients; verifies patient demographic and insurance information. 5. Assists with revenue cycle clearance, including registration accuracy, referral management and insurance verification. 6. Collects copayments. 7. Prepares medical records and documentation for patient visits, including loading of information into the EMR system. 8. Takes an active role in monitoring patient flow and communicating delays to patients and providers. 9. Assists with billing charge entry and reconciliation. 10. Completes general office work, including faxing, filing, mailing, correspondence, copying, ordering supplies, calendar management and mail distribution. 11. Provides general clerical support to department physicians. What We Offer: About Lowell General Magnet Designation: At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day. The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals. Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it. Pay Range: $18.81 - $23.51 | |