Senior Stakeholder Engagement Lead

AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training.

As a Senior Stakeholder Engagement Lead with AMERICAN SYSTEMS, you will have the opportunity to do the following:

Lead stakeholder engagement strategy for a government agency program, ensuring alignment with mission, functional, and operational needs.
• Serve as primary liaison between the Government and its components, IT, vendors, and frontline functional staff to gather feedback, resolve issues, and maintain strong working relationships.
• Plan and facilitate stakeholder workshops, listening sessions, and working groups to capture requirements, pain points, and process improvements for the primary system.
• Translate functional and operational stakeholder needs into clear, actionable inputs for product roadmaps, system configuration, and workflow design.
• Develop and execute communication plans (briefings, newsletters, FAQs, town halls) to keep leadership and field users informed of system capabilities, changes, and rollout timelines.
• Coordinate with functional leadership, privacy, and legal teams to ensure stakeholder concerns related to user safety, data protection, and compliance are understood and addressed.
• Support change management and user adoption activities, including stakeholder readiness assessments, feedback loops, and issue resolution during pilots and phased deployments.
• Develop and deliver stakeholder-focused presentations and talking points for government leadership, governance boards, and external oversight bodies.
• Monitor stakeholder satisfaction, analyze feedback trends, and recommend strategies to improve system usability, workflow integration, and overall user experience.
• Collaborate with training teams to ensure end-user training materials, job aids, and communication products address stakeholder priorities and real-world operational scenarios.
• Maintain a stakeholder engagement plan and contact matrix, documenting roles, interests, concerns, and decision-making responsibilities across government and partner organizations.
• Support program risk and issue management by identifying stakeholder-related risks early, proposing mitigation strategies, and tracking resolution through closure.

• U.S. Citizenship Required
• CBP BI or Top Secret Clearance is required.
• Bachelor's degree and 7+ years of experience.
• Experience liaisoning for complex programs for the government.
• Proficient in Microsoft Office Suite, including Project and SharePoint.
• Excellent writing, briefing, and communication skills.
• Demonstrates initiative, sound judgment, and effective decision-making.
• Skilled in planning, organizing, and prioritizing tasks.
• Detail-oriented, self-motivated, and experienced supporting senior Government leaders and technical/business professionals.