Content Manager - Integrated Communications

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

Supports the development and delivery of clear, engaging and accessible content for external audiences across multiple formats. Plays a key role in storytelling and content creation to highlight clinical, academic and research initiatives. This role is dedicated to supporting key service line content needs while also contributing to broader organizational communications priorities. Executes content priorities, elevates organizational reputation, and ensures consistency and quality across communications channels. This role requires flexibility to support evolving departmental priorities, enterprise-wide communications needs, and high-visibility organizational initiatives.

Responsibilities:

1. Content & Communications Strategy - Implements content strategies to ensure messaging is accurate, timely and aligned with organizational priorities, brand standards, and relevant best practices for each content type (e.g., patient, research, clinical, or academic audiences).

2. Team Management & Coordination - Oversees creative workflows, project timelines and day-to-day operations to ensure high-quality materials are produced efficiently.

3. Storytelling & Content Creation - Develops compelling content that highlights clinical, academic and research achievements, as well as key programs and initiatives across the enterprise.

4. Execution of Communications - Supports the production and rollout of materials across multiple channels, ensuring clarity, accessibility and adherence to appropriate best practices.

5. Quality & Brand Assurance - Reviews materials for clarity, consistency and adherence to brand standards and relevant best practices.

6. Cross-Functional Collaboration - Partners with internal teams, including social, video, web, and creative, to align projects with strategic goals and ensure high-impact, professional communications.

7. Writing & Editorial Excellence - Produces and edits high-quality written content for multiple audiences, maintaining strong storytelling, accuracy and clarity.

8. Program & Initiative Communications - Supports leadership in communicating high-impact programs, initiatives, and accomplishments across the enterprise in a professional and strategic manner, with dedicated focus on key service line content needs.

Preferred Professional Experience, Knowledge, Skills and Abilities:

• 5-7 years of experience in communications, content creation or a related field.
• Strong writing, editing and storytelling skills across multiple formats.

• Exceptional project management and organizational skills.
• Experience leading a small creative or communications team preferred
• Ability to collaborate across departments and adapt to evolving priorities.
• Demonstrated curiosity, initiative and enthusiasm for learning and problem-solving in a dynamic communications environment.
• Experience in healthcare communications preferred.
• Ability to communicate programs, initiatives and accomplishments across the enterprise in a professional, polished way.

Other information:
Education Requirements:
* Bachelor's degree in an appropriate discipline.
Licensure/Certification Requirements:
* No licensure or certification required.
Professional Experience Requirements:
* Five (5) years of experience in communications, public relations, marketing or related field.
Knowledge/Skills/and Abilities Requirements:
* Excellent oral and written communication skills, knowledge of medical research concepts sufficient to enable communication with clinical and basic science faculty.

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Integrated Communications

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$41.45 - $59.58 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.