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Job Summary: The Senior Director of Administration oversees the strategy and execution of the administrative function. It works closely with geo leaders and centralized services leaders to drive change, quality, responsiveness and flexibility for the administrative function. This change needs to be aligned with the overall strategic imperatives, including the enhancement of current service offerings combined with streamlined and centralized processes. The objectives include support for growth and having a one firm - listening approach - listen first approach. The position collaborates with geographic and national leadership to drive operational efficiency, resource allocation, and compliance. The work associated with this position requires travel and is frequently performed at a BDO office. Job Duties:
- Leads all strategic initiatives for the administration department
- Develops and maintains relationships with practice leaders, MMPs and MPs
- Supports all business lines and other core business services teams
- Ensures compliance with firm policies, procedures, and regulatory requirements including development of policies as needed
- Monitors and reports on key performance indicators for administrative functions
- Identifies opportunities for process improvement and drives implementation
- Establishes strong rapport with leaders and peers throughout the organization
- Other duties as required
Supervisory Responsibilities:
- Evaluates the performance of direct reports and assists in the development of goals and objectives to enhance professional development
- Collaborates with direct reports and key stakeholders to interview, hire, and terminate administrative employees
- Ensures administrative team members are trained on all relevant software, processes, and resources
Qualifications, Knowledge, Skills, and Abilities: Education:
- Bachelor's Degree, required; major in Finance, Communications, Business Administration, preferred
Experience:
- Fifteen (15) or more years of experience in administration or operations management, required
- Ten (10) or more years of experience in a leadership role, required
- Project management and professional services experience, required
License(s)/Certification(s):
Software:
- Proficiency in Microsoft Office Suite, required
- Experience with enterprise resource planning (ERP) systems, preferred
Language(s):
Other Knowledge, Skills & Abilities:
- Superior verbal and written communication skills
- Strong analytical and process skills
- Solid judgment and reasoning skills
- Strong management and delegation skills to effectively lead and direct a team
- Excellent interpersonal skills with the ability to relate with diverse personalities in a tactful and mature manner
- Ability to respond tactfully and professionally in high demand situations
- Able to multi-task while working independently or within a group environment
- Able to communicate effectively with principals and top management in a clear and concise manner
- Solid organizational skills specifically ability to meet project deadlines with a focus on details
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography. National Range: $125,000 - $175,000 Maryland Range: $125,000 - $175,000 NYC/Long Island/Westchester Range: $125,000 - $175,000
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