NeighborhoodHELP Clinical Lead

Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.

Guides clinical support staff, ensuring adherence to clinical workflows, and maintaining compliance with FIU Health policies and procedures. Leads training and competency management for clinical staff, supports faculty in the education of medical students during Mobile Health Center (MHC) rotations, and tracks required certifications and performance standards. Provides direct patient care, assists providers with exams and procedures, and performs administrative tasks essential to efficient, high-quality clinical services.

The Herbert Wertheim College of Medicine is currently seeking a NeighborhoodHelp Clinical Lead to join our team of professional.

Guides clinical support staff, ensuring adherence to clinical workflows, and maintaining compliance with FIU Health policies and procedures. Leads training and competency management for clinical staff, supports faculty in the education of medical students during Mobile Health Center (MHC) rotations, and tracks required certifications and performance standards. Provides direct patient care, assists providers with exams and procedures, and performs administrative tasks essential to efficient, high-quality clinical services.

• Serves as a lead to the clinical support staff to ensure adherence to clinical workflows, protocols, and customer-service expectations.
• Works closely with the Associate Director of Administrative Services and/or designee to monitor clinical operations, identify workflow gaps, and resolve operational issues.
• Serves as the lead trainer for onboarding skills validation, competency updates, and continuing education for clinical support staff.
• Tracks required staff trainings, certifications, competencies, and renewal dates to maintain full compliance with FIU Health and departmental standards.
• Provides support to staff, faculty, and students for questions related to clinical procedures, operations, and patient flow.
• Travel required between campus and MHC locations.
• Performs patient intake and initial assessments, including vital signs, medical history, chief complaint, medication reconciliation, and verification of patient information.
• Assists physicians and allied healthcare professionals with examinations, procedures, treatments, and medication administration.
• Prepares and maintains exam rooms, treatment areas, equipment, and supplies to ensure readiness for patient care.
• Completes accurate and timely clinical documentation in the electronic medical record (EMR) in accordance with policies and best practices.
• Performs basic onsite laboratory testing, phlebotomy, EKGs, and processes prescription refills as directed by providers.
• Educates patients on medications, diagnostic tests, and follow-up care while supporting continuous quality improvement initiatives.
• Performs essential duties in emergencies such as hurricanes, storms, and/or any other university emergency closing. Is expected to be available to report to work as needed during university emergency closing with appropriate notification from a department administrator.
• Works with and/or resides with minors and/or vulnerable
• persons within their role.
• Performs related duties as required or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

High school diploma or GED required.

Five (5) years of general patient care experience.

CPR/Standard First Aid Certification

Graduate of an accredited medical program (e.g., MA, CNA, CCMA, EMT, LPN)

Staff

$45,000 - $55,000

8:30am - 5:00pm

Expanded Background check and Fingerprint

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Since 1945, the Florida Legislature has made a provision to give preference in the hiring process to United States war veterans in recognition of their military, naval, or air service who meet specific conditions. The conditions are as follows:

• Veterans with a VA service-connected disability
• Spouses of veterans with permanent and total service-connected disability
• Honorably discharged veterans with wartime service.
• Unmarried widow or widower of a veteran who died as a result of a service-connected disability
• A veteran who has served in a qualifying campaign or expedition for which a campaign badge has been authorized, to include the Global War on Terrorism Expeditionary Medal.

Florida International University honors this policy and will comply with Veterans' Preference guidelines when filling staff positions. Any applicant claiming Veterans' Preference will be required to attach a DD214 with each application submitted for verification.

If there are any questions concerning Veterans' Preference, please contact Talent Acquisition & Management by calling 305-348-2500.
For additional information on Veterans' Preference, visit http://www.floridavets.org/.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Notice of Non-Discrimination
FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding non-discrimination, contact FIU's Office of Civil Rights at 305.348.2785 or email ocr@fiu.edu.

Reasonable Accommodation Statement
Should you need an ADA accommodation to participate in a University event, program, or activity or need to request materials in an accessible format, please contact FIU's Office of Civil Rights (OCR) at 305-348-2785 or accommodations@fiu.edu. All requests for ADA accommodation or accessible materials for this event must be submitted to OCR at least seven (7) business days prior to the event or at the earliest possible opportunity.