Site Leader

Job Title: Site Lead

Job Code: 1164, 5127

Department: Outpatient Therapy Services

FLSA Class: Exempt/Salaried

Reporting Relationship: Pediatric Program Manager

Mary Free Bed Summary

We have the great privilege of helping patients and families re-build their lives. It's extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients "Ask for Mary," they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.

Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care.

Mary Free Bed at Covenant HealthCare provides rehabilitation care for patients in the Saginaw and surrounding regions. The Mary Free Bed Therapy Manager working in this location has the opportunity to receive support from both organizations and is expected to follow all applicable policies and procedures that apply to our work.

Mission Statement

Restoring hope and freedom through rehabilitation.

Employment Value Proposition

At Mary Free Bed, we take pride in our values-based culture:

* Focus on Patient Care. A selfless drive to serve and heal connects all MFB employees.

* Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities.

* Family Culture. We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization.

* Trust in Each Other. Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community.

* A Proud Tradition. Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride.

Age Specific Responsibility

Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in assigned department. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to age-specific needs and to provide the care needed as described in the department's policies and procedures.

Summary

Responsible for quality of patient care in all areas of assigned responsibility. Achieves and maintains an effective and harmonious multidisciplinary team of professionals through leadership, supervision, and daily management of a specific program.

Essential Job Responsibilities

* Determines staff assignments

o Sets staffing levels and staffing mix to clinic specific volume history

o Monitors and managers staff time (hours, TTO, etc.) to meet productivity

o Arranges schedules to ensure appropriate coverage

o Prioritizes and grants requests for TTO

o Ensures appropriate staff rotation

o Recruits and interviews qualified candidates for open positions

* Ensures all staff changes and paperwork is completed daily

* Develops and implements a comprehensive marketing plan for their department in cooperation with the VP and Director of Outpatient Therapy Services and the MFB marketing department. This may involve direct marketing to physicians as well as directing and oversight of staff involvement in direct marketing activities.

* Attends leadership meetings as required

* Accountable to the MFB service standards

* Facilitates the annual employee review process

o Initiates the review process

o Participates in/understands outcomes of actual review meetings

o Performs employee competency assessments

* Participates in budget process

o Manages site expenses to keep within budget

o Participates in the budget preparation with VP and Director of Outpatient Therapy Services

* Understands and follows appropriate lines of communication authority

* Handles communication to/from VP and Director of Outpatient Therapy Services, site administrators, and physicians.

a. May handle communication to/from VP and Director, site administrators, and physicians

* Patient Care - Assures that appropriate standards of care are met for patients in areas of assigned responsibility, in accordance with hospital goals, policies, and procedures. This includes clinical standards of care, monitoring and mentoring of staff, and compliance with accreditation agencies. Responsible for acquiring / maintaining appropriate equipment, and supplies to meet patient need.

* Clinical Knowledge - Maintains knowledge of current trends and developments in the field of rehabilitation. Maintains external contacts and peer relationships with colleagues outside of Mary Free Bed

* Staff Development and Mentoring - Responsible for the orientation and education of new staff as well as ongoing staff development and mentoring of existing staff. Encourages staff development through formal and informal learning opportunities, and using competency-based education systems.

* Leadership Must-Haves will be followed for patient and staff interactions:

* We'll embrace all people by:

Treating everyone with dignity and respect.

Opening more doors to opportunity for others to succeed.

Growing talent and people.

Ensuring a welcoming experience for all we serve, regardless of origin, race, religion, disability, sexual orientation or socioeconomic status.

Taking action against discrimination.

Honoring our differences and how we collaborate.

Educating staff, patients and the communities we care for.

Restoring hope and freedom, together.

o Rounding

o Thank You Notes

o Employee Selection/Peer Interviewing

o Key Words at Key Times

o AIDET + Promise

o Standards of Behavior

Customer Service Responsibilities

Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.

Responsibilities in Quality Improvement

Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.

Essential Job Qualifications

* Minimum 2 year college degree in a clinical field, 4 year degree preferred

* Minimum 5 years of clinical experience

* Licensure with the State of Michigan.

* Demonstrated excellence in communication

* Excellent organizational skills

Physical Requirements for Essential Job Qualification

Levels:

* None (No specific requirements)

* Occasionally (Less than 1/3)

* Frequently (1/3 to 2/3)

* Majority (More than 2/3)

Remain in a stationary position: Occasionally

Traverse or move around work location: Majority

Use keyboard: Frequently

Operate or use department specific equipment: Frequently

Ascend/Descend equipment or ladder: None

Position self to accomplish the Essential Functions of the role: Majority

Receive and communicate information and ideas for understanding: Majority

Transport, position, and/or exert force:

Up to 10 pounds: Majority

Up to 25 pounds: Frequently

Up to 50 pounds: Occasionally

Up to 75 pounds: Frequently

More than 100 pounds: Occasionally

Other weight: Up to___ pounds None

Other: None

Consistent with the Americans with Disabilities Act (ADA), it is the policy of Mary Free Bed Rehabilitation Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Talent Acquisition team at recruitment@maryfreebed.com.

Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.