Remote New

Process Analyst Intern

Credit Acceptance
parental leave, tuition reimbursement, 401(k)
United States
Feb 21, 2026
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! As a Process Analyst Intern, you will operate as a member of the Engineering Continuous Improvement Process and Tools teams to analyze, define, document, assess, and scrutinize the processes and tools used to deliver technology solutions and then identify areas for potential improvement. You'll have the opportunity to collaborate and contribute to all project activities required to accomplish meaningful improvements, learn best practices through mentorship and grow your skills and confidence through hands-on learning in a team environment. Outcomes and Activities: Document current and future state process flows Conduct research and interviews needed to shape and validate improvement recommendations. Participate in improvement projects ensuring project participants understand the process modifications needed. Review information and trends to ensure that the output of processes are achieving the desired results. Author and review supporting documentation including job aids and communications. Learn the process domain to better support the business. Requirements: Currently pursuing a bachelor's or master's degree in computer science, engineering, business or closely related field of study Experience working in a team environment. Preferred: Prior experience in a process improvement or process analyst role Prior experience with IT methodologies and processes Knowledge and Skills: Show initiative and the desire to learn new tools and skills Be introspective and open to feedback to continuously improve; prioritize personal development and identify potential barriers Show emerging critical thinking skills Ability to communicate technical information (both verbal and written) 12- week Internship Start Date:May 18, 2026 End Date:August 7, 2026 Targeted Compensation:$23/hour #zip #LI-Remote This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders. Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.