Security Officer - Lobby Reception Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Lobby Reception Desk in Lake Mary, FL, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Officer at a fast-paced tech, media, and telecom location, you will greet employees and visitors, manage access control and badging, and monitor cameras and alarms for security-related concerns. You will document incidents, communicate clearly with site teams, and respond quickly to requests while maintaining a professional, service-first presence that helps to deter issues. At Allied Universal, you will work with an agile, reliable, innovative team that leads with integrity.

Position Type: Full Time

Pay Rate: $16.53 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service at the front desk by carrying out site-specific procedures and access control processes for a tech-focused location.
• Greet employees, visitors, and contractors, verify identification and/or authorization, issue temporary badges or passes as directed, and maintain visitor and delivery logs.
• Monitor alarms, cameras, and other security-related systems from the front desk, report irregular activity, and escalate concerns through the chain of command.
• Respond to incidents and critical situations in a calm, problem-solving manner, including initiating emergency response activities when appropriate and documenting actions taken.
• Support lobby operations by coordinating with onsite contacts, answering phones and/or directing inquiries, and assisting with general security-related requests while maintaining a professional presence.

Minimum Requirements:

• A guard card/license is preferred.
• Access control/badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.