Manager of Clinic Operations

Inova Primary Care is looking for a dedicated Manager of Clinical Operations to join the Internal Medicine team at McLean and N. Fairfax Dr (Arlington, VA). This role is Full-time working Monday to Friday.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.

• Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.

• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.

• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.

• Work/Life Balance: offering paid time off, paid parental leave.

Manager of Clinical Operations Job Responsibilities:

• Demonstrates appropriate troubleshooting/problem resolution skills related to practice processes and workflows.

• Collaborates with the Director of Outpatient Practices or other designated leader to successfully resolve issues within established deadlines.

• Coordinates Provider office schedules. Monitors patient volumes, patient access, and level of patient service to ensure patient satisfaction.

• Ensures regulatory compliance with federal and/or state authorities as well as all other external governing authorities.

• Partners with related departments such as Physician Billing, Patient Financial Services, and Medical Records to identify opportunities for financial improvement.

• Oversees Outpatient Practice in conjunction with the Director of Outpatient Practices or other designated leader to ensure it is performing effectively, which may include but is not limited to, hiring and training team members, creating and implementing business strategies, managing the performance of team members, and delegating tasks.

Minimum Requirements:

• Education: Bachelor's degree in relevant field (or 4 years of experience in lieu of degree)
• Experience: 1 year of healthcare leadership experience OR completion of a 12-month healthcare administrative fellowship program AND 2 years of experience in healthcare operations in an ambulatory or hospital setting

Preferred Qualifications:

• At least 2 years of management experience within Inova
• Experience overseeing multiple sites