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Patient Safety & Quality Administrator, Clinical Practice Group

University of North Texas Health Science Center
United States, Texas, Fort Worth
3500 Camp Bowie Boulevard (Show on map)
Feb 24, 2026
Title: Patient Safety & Quality Administrator, Clinical Practice Group Employee Classification: Patient Safety & Quality Admin Campus: University of North Texas - Health Science Center Division: HSC-Health Systems SubDivision-Department: HSC-Health Systems & Clinical Aff Department: HSC-HSC Health Administration-335001 Job Location: Fort Worth Salary: Commensurate with experience FTE: 1.000000 Retirement Eligibility: TRS Eligible About Us - Values Overview Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at www.UNTSystem.edu. Department Summary As the clinical practice group of UNTHSC Fort Worth, we provide comprehensive primary and multispecialty care. Our reach extends across Fort Worth, Denton, and Dallas, delivering expert care through our clinics, in-home visits, hospitals, and long-term care facilities. We utilize interprofessional teams, where physicians, advanced practice practitioners, therapists, pharmacists, and specialized staff work collaboratively. We intentionally integrate healthcare students, residents, and fellows into care delivery at select practice locations, fostering the development of future health professionals while optimizing patient care delivery. Position Overview The UNT Health Clinical Practice Group, Patient Safety & Quality Administrator, provides strategic and operational leadership for patient safety, clinical risk management, and Patient Safety Organization (PSO) functions. The position oversees professional liability insurance administration, claims management, patient safety event systems, regulatory reporting, and safety improvement initiatives across the clinical enterprise. This role serves as the primary institutional resource for patient safety and risk mitigation, collaborating with executive leadership, clinical departments, legal counsel, insurers, and external partners. The position manages programs, systems, contracts, and designated budgets but does not directly supervise staff. Minimum Qualifications Master's degree in a healthcare related field, six (6) years of progressive experience in healthcare risk management, patient safety, quality improvement, or related field; or any equivalent combination of education and experience. Knowledge, Skills and Abilities Proficiency in MS Office Suite (Word, PowerPoint, Excel). Detailed knowledge of patient safety science, quality improvement, and change management. Expertise in Just Culture and High-Reliability Organization HRO principles. Ability to craft professional communication, spoken and written, to a wide range of audiences with the intent to maximize education retention. Advanced knowledge of patient safety science, risk mitigation strategies, and healthcare regulatory requirements. Knowledge of professional liability insurance structures and claims processes. Ability to analyze complex clinical and legal risk data and translate findings into actionable strategies. Strong facilitation, presentation, and education skills. Excellent written and verbal communication skills. Job Duties Patient Safety Organization (PSO) Administration Direct operational oversight and development of SaferCare Patient Safety Organization (PSO). Administer and maintain the event reporting and management platform, including vendor coordination and system optimization. Provide member onboarding, training, support, and trend analysis. Support serious event review and reporting processes. Develop outreach strategies and partnerships to expand PSO engagement and membership. Manage related contracts and service agreements. Clinical Risk Management & Professional Liability Administer and manage professional liability insurance policies in coordination with brokers and carriers. Oversee claims management processes, including early event management strategies. Prepare and submit required statutory and regulatory reports. Monitor and analyze internal and external claims trends, case law, statutes, and regulatory changes. Develop and implement risk mitigation and claim prevention strategies. Provide consultation to leadership and clinical managers regarding patient complaints and risk exposure. Collaborate with legal counsel and insurance partners to mitigate institutional liability. Patient Safety & Event Oversight Direct administration of the clinical practice's patient safety event reporting system. Facilitate case reviews, root cause analyses (RCA), and improvement initiatives. Promote and sustain Just Culture and High Reliability Organization (HRO) principles. Support peer review processes in collaboration with medical and nursing leadership. Provide routine safety reporting and trend analysis to executive and clinical leadership.. Education & Quality Improvement Develop and deliver patient safety and quality improvement education for clinicians, students, and affiliated partners. Serve as institutional subject matter expert for patient safety initiatives. Develop continuing education materials and patient safety resources. Identify emerging safety risks and training needs; design responsive programming. Provide consultation related to safety benchmarking initiatives (e.g., Leapfrog participation, safety score improvement). Institutional & External Engagement Represent the organization in local, state, and national safety collaborations and committees. Present at conferences and professional events. Support interprofessional education and institutional safety initiatives. Physical Requirements Repeating motions that may include the wrists, hands and/or fingers. Sedentary work that primarily involves sitting/standing. Communicating with others to exchange information. Environmental Hazards No adverse environmental conditions expected. Work Schedule M-F, 8-5 Driving University Vehicle No Security Sensitive This is a Security Sensitive Position. Special Instructions Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. Benefits For information regarding our Benefits, click here. EEO Statement The University of North Texas System is firmly committed to equal opportunity and does not permit -and takes actions to prevent - discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.