New

Manager Pharmacy Operations

The GIANT Company
United States, Pennsylvania, Carlisle
1149 Harrisburg Pike (Show on map)
Feb 28, 2026
Category/Area of Expertise: Pharmacy Job Requisition: 484336 Address: USA-PA-Carlisle-1149 Harrisburg Pike Store Code: Pharmacy (5148672) At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities. It's our secret recipe for success and it guides everything we do. We put our customers first, do what's right, win together, and make ideas happen. As a team member here, that's exactly what you'll help us do. You'll share your ideas, learn new skills, and really make a difference for not only your team, but for your customers and your community. Position Summary: Manager III, Pharmacy Operations, is responsible for leading, motivating, guiding, and supporting the daily operational performance of a designated region of retail pharmacies. This role ensures compliance, customer service, staff development, and clinical program execution across multiple locations. The Manager III acts as a strategic and operational partner to store pharmacy teams, driving key initiatives to meet business goals, manage the full P&L, and elevate patient safety and care. Job Requirements: Operational Excellence Manage and support a region of retail pharmacies, ensuring consistency in operations, standards, service, and performance. Monitor pharmacy KPIs and metrics to drive performance improvements and operational efficiency. Manage and support a region of retail pharmacies (30-40 stores), ensuring consistency in operations, standards, service, and performance. Ensure adherence to state and federal pharmacy regulations, company policies, and ethical standards. Conduct regular site visits, audits, and team meetings to assess needs, provide feedback, and implement changes. Reviews all incident reports and follows-up with pharmacy team to ensure a culture of compliance and patient safety. Support technology rollouts, process improvements, and initiatives driven by corporate pharmacy leadership. Review and manage pharmacy inventory practices including ordering, returns, and shrink control. Communicates with the Director of Pharmacy and Regional Directors concerning issues pertaining to pharmacy. Team Development and Leadership Coach and develop pharmacy managers and staff to ensure excellent customer service, patient care, business growth, and compliance Implement pharmacy programs and clinical services including but not limited to vaccinations (both internal and external), Autofill and med synchronization, MTM, and health screenings. Collaborate with store leadership and cross-functional departments to support integrated business operations. Assist in recruiting, onboarding, and training of pharmacy personnel. Maintain relationships with pharmacy schools and represent the company at college career fairs for the purpose of recruiting new pharmacy graduates and interns. Improve team member engagement through positive, consistent, and clear communication to pharmacy and store teams. Qualifications and Experience: Bachelor of Science in Pharmacy (BSPharm); Doctor of Pharmacy (PharmD) Active and unrestricted pharmacist license Minimum 5-7 years of progressive pharmacy operations experience in a retail or grocery setting. Proven track record of leading high-performing teams and driving pharmacy business growth. Strong knowledge of pharmacy law, third-party billing, and clinical services in the retail environment. Exceptional leadership, communication (written and verbal), motivation, and planning skills. Proficiency in pharmacy systems, data analytics, and Microsoft Office Suite. Ability to utilize data in strategic planning Frequent travel to store locations across the region. Fast-paced, customer-centric retail environment. Strong customer service and complaint resolution skills Estimated Travel: 75%, with overnight travel occasionally as needed. The statements contained herein reflect general details as necessary to describe the principle functions for this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work period's, or otherwise to balance the workload. The GIANT Company is an equal opportunity employer. We comply with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law.