Senior Staff, Tax Resource Management

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

Overview:
The Resource Management Senior Associate (RM) is a highly organized and dynamic person that will interact with executives and staff at all levels. This individual will be responsible for optimizing the allocation and utilization of resources, ensuring that projects are staffed appropriately, and that resource scheduling aligns with our strategic objectives. The Resource Management Senior Associate will report to a Business Operations Assistant Director (OM) and assist them in project planning, staff management, and enhancing operational efficiency.

Scheduling & Capacity Management

• Execute the scheduling function within the Tax business unit which includes maintenance of an up-to-date schedule, staff allocation, conflict resolution, alignment of staff career goals, and reporting.
• Lead scheduling meetings
• Provide insight into standard reports
• Understand forecast, productivity and availability
• Manage impact to schedule due to departures
• Assist in managing assignment of resources for new sales
• Maximizethe utilization of our people based on their skills and career development goals while meeting the needs of our clients and our business objectives.
• Manage scheduling conflicts and determine resolutions, escalate to Operations Lead of Resource Management as necessary.
• Collaborate with management to provide on-going analysis to ensure maximum utilization of employees.
• Assist with ad hoc reporting utilizing Retain, Cognos and Excel.
• Meet with Operations Lead of Resource Management to provide insight into local markets and scheduling concerns.

People Management:

• Partner with the Career Coaches to understand our staff and provide growth opportunities, balance to the schedule, and understand travel commitments
• Integration of new hires
• Provide input on workforce planning related to headcount analysis/needs assessment.
• Project/Process based expectations based on the needs of the BU.
• Learning & Certifications

Qualifications:

• Bachelor's degree in business administration, Operations Management, Human Resources, or a related field.

• A minimum of 5 years of experience in resource coordination or project management, preferably in a professional services environment.

Exceptional candidates will demonstrate:

• Strong organizational and multitasking skills, with the ability to manage multiple projects and priorities simultaneously.

• Excellent communication (written and oral) and interpersonal skills, with a proven ability to work collaboratively across various departments.

• Proficient in resource management software and tools, as well as Microsoft Office Suite.

• Demonstrated ability with customer relationship building and providing on-going exceptional customer service across an organization.

• Strong analytical and problem-solving abilities, with a keen attention to detail.

• Results and profit-oriented with the ability to balance other business considerations; capacity for rendering objective business decisions.

• Experience in process improvement and strategic planning.

• Strong leadership skills with the confidence to work independently, as well as being a "team player" and flexible.

We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.

Our Benefits:
Your exceptional people experience starts here. At Crowe, we know that great peopleare what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:
Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.

If you are interested in applying for employment with Crowe and are in need of an accommodation or require special assistance to navigate our website or to complete your application, please visit our Applicant Assistance and Accommodations page for more information: https://careers.crowe.com/crowe-applicant-assistance-and-accommodation