Senior Director, Occupancy Planning & Management

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

Lead strategic occupancy excellence as a Sr. Director of Occupancy Planning with JLL, where you'll foster critical relationships between various individuals and organizations while ensuring coordination and collaboration among JLL businesses and serving as a strategic leader managing occupancy, space, and change management processes across broad geographies in remote and virtual environments. You'll manage teams, train and mentor as needed while going above and beyond to solve problems effectively, thinking strategically, simplifying complex challenges, and driving results with an appetite for risks and proactive innovative solutions. This role positions you as a strategic leader in workspace optimization, where your expertise in team leadership, portfolio management, and client advisory services will directly impact space efficiency and organizational success. Your contributions will support JLL's occupancy planning excellence while you plan and manage portfolios maximizing space, assist clients in migration plans and moves, review and prepare project status reports on seat demand, report on supply and capacity, forecast inventory changes, and create accurate planning reports supporting Corporate Real Estate decision-making including space, demand, and utilization tracking.

What your day-to-day will look like:

• Strategic Leadership & Team Management:Manage teams, train and mentor as needed while fostering critical relationships between various individuals and organizations, ensuring coordination and collaboration among JLL businesses with strong leadership and relationship building skills

• Portfolio Planning & Space Optimization:Plan and manage portfolios while maximizing space efficiency as major focus areas, assist clients in metro strategies with attention to detail and accuracy particularly regarding supply/demand numbers and portfolio creativity

• Project Status Reporting:Review, prepare, and update project status reports on actual versus projected seat demand while reporting on current supply and capacity, forecasting inventory changes, and creating accurate credible planning reports supporting decision-making

• Client Advisory & Communication:Engage at all leadership levels from administrative to executive using excellent written and verbal communication skills including active listening and visual communication while understanding complex ideas and communicating them effectively

• Data Analysis & Storytelling:Utilize critical thinking skillsets to tell compelling stories through data using Microsoft Excel skills including pivot tables, vlookup, cell calculations while understanding floorplans and consolidating data into PowerPoint presentations

• Strategic Problem-Solving:Go above and beyond helping with tasks that come your way, solve problems effectively, think strategically simplifying complex challenges, see big picture driving results while thriving on change with appetite for risks

• Program Implementation:Implement flex office, hoteling, and alternative workplace solutions programs while demonstrating high level of performance in project sequencing and scheduling with strong working knowledge of architectural drawings and furniture systems

Required Qualifications:

• 8-15 years of progressively responsible experience managing occupancy, space, move management, and change management processes across broad geography in remote and virtual environment

• Strong leadership and relationship building skills with strong interpersonal and problem-solving abilities demonstrating capability to foster critical relationships and ensure coordination across organizations

• CAFM system and AutoCAD experience required with knowledge of Excel and ability to analyze data, proficiency in Microsoft Office Suite, and ability to consolidate data and floor plans into client presentations

• Excellent written and verbal communication skills including active listening, verbal, written, and visual communication with ability to engage at all leadership levels and communicate complex ideas effectively

• Experience implementing flex office, hoteling, and alternative workplace solutions programs while managing portfolios, maximizing space, and assisting clients in migration plans and moves

• Critical thinking skillsets with ability to tell stories through data, attentive to detail and accuracy particularly with numbers and spatial creativity, and capability to create accurate credible planning reports

Preferred Qualifications:

• Bachelor's degree in Real Estate, Architecture, Design, Construction Management, or related field demonstrating foundational understanding of built environment and space planning principles

• Focus on customers and clients with business and financial acumen demonstrating "JLL first" mindset and commitment to organizational success and client satisfaction * Demonstrate high level of performance in project sequencing and scheduling with proven track record managing complex multi-phase projects across diverse geographies

• Strong working knowledge of architectural drawings and furniture systems with advanced understanding of space planning principles, building codes, and workplace design trends

• Advanced experience leading organizational change initiatives, supporting cultural transformation programs, or implementing new workplace strategies in complex corporate environments

Background driving innovative workplace solutions, supporting digital transformation initiatives, or leading adoption of emerging technologies that enhance operational efficiency and client service delivery

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.