Resource Management Coordinator, UT Libraries

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General Notes

The University of Texas Libraries advances teaching, catalyzes research, and democratizes learning in order to develop critical thinkers and global citizens. As an essential campus partner in building a rich research and learning ecosystem, we are committed to creating and sustaining a community that welcomes and respects all individuals, celebrates different perspectives and experiences, and fosters belonging. To learn more about UT Libraries, please visit our website: https://www.lib.utexas.edu/

Purpose

The Resource Management Coordinator leads and supports the team responsible for the full lifecycle of electronic resources and subscriptions, combining hands-on management with strategic coordination to ensure seamless access, efficient workflows, and alignment with emerging technologies and best practices.

Responsibilities

• Manages and coordinates workflows for the Resource Management section including supervision of staff and student workers. Collaborates closely with Head of Resource Acquisition, Management, and Processing in setting team benchmarks and objectives. In collaboration with Head of Resource Acquisition, Management, and Processing creates and implements policies and procedures related to the research, acquisition/subscription, implementation, and assessment of digital content. Coordinates the review and negotiation process for licenses and the day-to-day e-resources lifecycle workflow. Works productively with Business Contracts and Scholarly Resources to meet both University and Library fiscal policy requirements. Establishes and documents workflows, processes, and best practices for e-resource acquisition, licensing, implementation, and maintenance. Manages e-resource related information in the Libraries' Library Services Platform and other e-resource related applications. Works collaboratively with internal and external stakeholders to initiate or maintain seamless access. Collaborates with Content Management staff to maintain accurate descriptive metadata and holdings. Contributes to a variety of data analysis projects by collecting and analyzing e-resource usage data and cost-use analysis. Undertakes project-based work as required to accommodate wider policy and procedural changes. Ensures that sub-unit staff receive proper training to complete assigned tasks.

• Proactively and accurately manages technical and administrative changes related to e-resource access. Provides timely, high-quality support to library staff and users by investigating and resolving issues arising from the use of e-resources. Works with e-resources vendors to establish and manage product trials. Serves as the departmental liaison with the University of Texas System Digital Library (UTSDL) and other consortia for subscription and access related issues and determines the local subscription status of individual titles and packages as they relate to consortia purchases. Provides training and instruction for library personnel as well as library users in the use of e-resources.

• Participates in departmental meetings and serves on committees, task forces, and working groups supporting unit and departmental goals. Attends training and development opportunities as directed by the supervisor or Head of Content Management. Maintains awareness of emerging technologies and trends in electronic resources and serials management, licensing, scholarly publishing, open access, and library services platforms relevant to position responsibilities.

• Other related functions as assigned.

• Master's degree (or equivalent) in library or information science or related field.

• Experience in electronic resources management, or a closely related area.

• Demonstrated understanding of the full lifecycle of electronic resources, including licensing, procurement, renewal, and access management.

• Strong analytical and troubleshooting skills with the ability to resolve technical and workflow issues related to electronic or print resource access.

• Excellent communication and facilitation skills, including the ability to convey technical concepts to various audiences.

• Forward-thinking approach with enthusiasm for adopting and integrating new technologies.

Relevant education and experience may be substituted as appropriate.

• Experience coordinating or managing electronic resources workflows, including functions within a library services platform such as Ex Libris Alma and Primo.

• Experience implementing, using, or supporting electronic resource management systems, link resolvers, knowledge bases, and authentication tools that enable seamless e-resource delivery and access.

• Experience serving as a primary contact for troubleshooting and maintaining electronic access and functionality.

• Ability to lead and supervise a small team.

• Knowledge of assessment methods and practices for collections and electronic resources, including usage statistics, cost-per-use, and overlap analysis.

• Familiarity with collection development and management principles, as well as budgetary and fiscal management best practices.

• Proven ability to collaborate effectively and build productive partnerships with internal and external stakeholders at local, regional, and national levels.

• Evidence of ongoing engagement with trends, standards, and emerging developments in acquisitions, electronic resources, and technical services.

• Demonstrated ability to work collaboratively and effectively as part of a team in a dynamic and complex environment.

• Experience documenting procedures and conducting workflow assessments to enhance efficiency and outcomes.

We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills.

$52,000 + depending on qualifications

• Repetitive use of a keyboard at a workstation.

• Typical office environment.

• Typical library conditions.

Flexible work arrangement available between the hours of 7 a.m. - 6 p.m., Monday-Friday, with up to 2 remote days per week after onboarding period.

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

• Letter of interest

• Describe a time when an unexpected issue-such as a major access outage, license conflict, or data error-required quick action. How did you diagnose the problem and decide on next steps?

• The tools and standards for e-resources management evolve constantly. Tell me about a time you had to quickly learn a new system or adapt to a major change in technology or policy. How did you approach the learning curve?

• Please give an example of how you've inspired or guided a team through a change or challenge-especially one that required buy-in from people with different perspectives or comfort levels. What strategies did you use to keep people engaged and moving forward?

Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

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Retirement Plan Eligibility:

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.