New

Customer Service Account Manager

TEKsystems
$30.00 - $45.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Oregon, Portland
Mar 14, 2026
We're hiring Junior Account Managers to support a growing voluntary benefits team during a peak onboarding season. This is a nonsales role focused on supporting Account Managers after a deal has already been sold - managing details, timelines, data, and client coordination to ensure smooth onboarding and ongoing success. If you're detailoriented, proactive, and enjoy working behind the scenes to keep projects and clients on track, this is a great opportunity to grow your career in account management. What You'll Do * Support a small group of Account Managers who oversee endtoend onboarding for new clients * Assist with multiple onboarding projects at once, helping manage timelines, documentation, and followups * Join client and internal meetings to take notes, track action items, and ensure next steps are completed * Work extensively in Excel, including data analysis, VLOOKUPs, and pivot tables * Update and maintain client and project information in Salesforce * Communicate with internal teams and external partners as needed (limited phone work, but comfort speaking up is important) * Proactively flag issues, ask questions, and help keep projects moving forward Training & Support * First week includes structured training, system walkthroughs, and sidebyside learning * Ongoing handson support from the Account Managers you're paired with * Learn the role by actively supporting live projects and real client onboarding What We're Looking For Required * 1-2 years of experience in a professional role (strong internships acceptable) * Strong Excel skills (required; VLOOKUPs and pivot tables) * Excellent written and verbal communication skills * Strong organizational skills with the ability to manage multiple projects and deadlines * Comfortable working crossfunctionally and asking questions when clarification is needed Preferred * Experience in account management, sales support, project coordination, operations, or client services * Experience using Salesforce or another CRM * Experience in marketing, operations, or customer success * Experience managing timelines, deliverables, or onboarding processes Job Type & LocationThis is a Contract position based out of Portland, OR. Pay and BenefitsThe pay range for this position is $30.00 - $45.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Mar 26, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.