Production Specialist - Assistant Vice President

Job Title Production Specialist

Corporate Title Assistant Vice President

Location Cary, NC

Who we are

In short - an essential part of Deutsche Bank's technology solution, developing applications for key business areas.

Our Technologists drive Cloud, Cyber and business technology strategy while transforming it within a robust, hands-on engineering culture. Learning is a key element of our people strategy, and we have a variety of options for you to develop professionally. Our approach to the future of work champions flexibility and is rooted in the understanding that there have been dramatic shifts in the ways we work.

Having first established a presence in the Americas in the 19th century, Deutsche Bank opened its US technology center in Cary, North Carolina in 2009. Learn more about us here.

Overview

As part of the Investment Bank Regulatory & Cross-Product Technology Group, the Client Party Data system is central to the Banks strategy of increasing the quality of client reference data and the desire to operate a class leading perpetual Know-Your-Client process.

We are a global team of over 200 engineers and over 30 Production engineers working together to re-engineer the client Party Data system to enable efficient scaling, enhanced resilience, improved throughput and fewer manual touch points using Java/kotlin micro services running under Kubernetes, Google Cloud Platform in conjunction with Kafka streaming and message delivery with an oracle/MongoDB database backend. You will also be familiar with Pega workflows to support existing functionality.

You will be an integral part of an agile production engineering delivery team - focusing on meeting regulatory deadlines, providing L2/L3 level support functions, continuous improvement of existing operational services and procedures and creating elegant solutions to help reduce manual toil as part of continuous improvements.

What We Offer You

• A diverse and inclusive environment that embraces change, innovation, and collaboration

• A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days

• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement

• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits

• Educational resources, matching gift and volunteer programs

What You'll Do

• Troubleshoot complex issues, being aware of overlapping and different technology areas.

• Provide technical direction on all related IT platforms and are considered hands-on technical experts for level 3 support in outage coordination and resolution

• Acquire business knowledge, so can identify where Information Technology (IT) designs can be strengthened and provide value to the Businesses

• Responsible for providing detailed technical feedback into the Engineering function to deliver more robust IT solutions

• Understand in detail, how IT needs to be supported and can create appropriate processes and controls which ensure IT failings are captured and remediated to ensure stability

• Embrace a Continuous Service Improvement approach to drive efficiencies and remove repetition to streamline support activities, reduce risk, manual toil and improve system availability

Skills You'll Need

• In-depth experience with Unix Technologies and Tools: RedHat/SuSe Linux, Bash, Ksh, Java and Systems Administration skills

• Extensive experience and highly proficient with providing advanced Service Level 3 support

• Experience in the following technology areas are preferred Java technology (JSP, servlets, EJB), SOAP & web services, XML, JSON, Oracle/Mongo Database and SQL queries, Google Cloud Platform and microservices, Database Performance, Middleware (kafka), MQ, JMS, Platforms: Unix, Linux , Pega Systems, New Relic and Geneos

• Experience managing production outages and trouble shooting incidents

• Experience and Education Masters Degree from an accredited college or university with a concentration in an IT-related discipline (or equivalent diploma/work experience)

Skills That Will Help You Excel

• Excellent communication skills, both written and spoken

• Excellent analytical skills in providing advanced L3 level support

• Self-motivator and pro-active in 'getting things done'

Expectations

It is the Bank's expectation that employees hired into this role will work in the Cary office in accordance with the Bank's hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in Cary is $100,00 to $153,000.Actual salaries may be based on a number of factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.

Deutsche Bank Benefits

At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That's why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!

Learn more about your life at Deutsche Bank through the eyes of our current employees https://careers.db.com/life

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We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to viewDeutsche Bank's Equal Opportunity Policy Statementand the following notices:EEOC Know Your Rights;Employee Rights and Responsibilities under the Family and Medical Leave Act; andEmployee Polygraph Protection Act.