New

Student Records and Registration Specialist

Winston Salem State University

Commensurate with education and experience

United States, North Carolina, Winston-Salem

601 South Martin Luther King Junior Drive (Show on map)

Mar 14, 2026

Student Records and Registration Specialist

Please see Special Instructions for more details.

Please Note: A criminal background check will be conducted on candidate finalist prior to the offer of employment. Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered. Failure to complete the application completely may result in you not being considered for the vacant position. Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position.

Position Details

Classification Information

Position Classification Title	Student Registration / Records Professional
FLSA	Exempt
Position Class	89750

Position Overview

Position Summary

Winston-Salem State University is seeking two detail-oriented and student-focused Student Records and Registration Specialists to join the Office of the Registrar. These positions supports essential academic and enrollment operations by delivering professional student services related to registration, academic records, and compliance-driven reporting. This posting will remain live until both positions are filled:

EHRA 901224
EHRA 060167

Key Responsibilities Include:

Student Records and Data Management: Maintains the accuracy, integrity, and confidentiality of official student academic records, including biographical and demographic data, using Ellucian Banner and related systems in accordance with FERPA and institutional policy.
Registration and Enrollment Processing: Processes registration transactions to support student progression and enrollment accuracy.
Transcript and Verification Services: Manages transcript requests, enrollment verifications, and degree verifications using Parchment and the National Student Clearinghouse.
Customer Service and Front-Line Support: Provides high-quality customer service to students, faculty, staff, alumni, and external constituents via phone, email, and in person, while interpreting academic policies and FERPA regulations.
Compliance and Operational Support: Assists with records audits, enrollment and degree reporting, and operational support during peak academic periods to ensure institutional compliance and service continuity.

This position is ideal for a student services professional with strong organizational skills, technical proficiency in academic systems, and a commitment to supporting student success and institutional integrity. The Student Records and Registration Specialist plays a critical role in ensuring accurate academic records, effective registration services, and responsive support for students and campus partners.

Why Join Us?

Collaborative Environment: Work with a dedicated and knowledgeable Registrar team committed to student success, data integrity, and service excellence.
Professional Growth: Gain hands-on experience with enterprise academic systems and develop expertise in student records, registration processes, and compliance within higher education.
Meaningful Impact: Support students throughout their academic journey by ensuring timely registration, accurate records, and access to essential enrollment and verification services.
Community and Purpose: Be part of a University community that values collaboration, accountability, and continuous improvement in service to students and stakeholders.

How to Apply
Interested candidates should submit a completed application through the WSSU Employment Portal. Required documents include a resume and cover letter outlining qualifications and interest in the position.

Position Information

Position Number	901224
Working Position Title	Student Records and Registration Specialist
Building and Room No.	Cleon F. Thompson Jr. Student Services Center, Suite 202
Appointment Type	Permanent Full-Time
If Time Limited.	No
Appointment Length.	12 months

Requirements and Preferences

Position required to work during periods of adverse weather or other emergencies	Not Mandatory
Normal Work Schedule	Monday - Thursday, 8:00 am - 5:00 pm or 9:00 am - 6:00 pm; Friday, 8:00 am - 5:00 pm. Some evenings and weekends are required during peak times, as well as for recruitment and yield events.
Department Required Skills	Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. Strong attention to detail and data management skills. Ability to work independently and make critical assessments related to student data. Strong communication and collaboration skills.
Preferred Years Experience, Skills, Training, Education
Required License or Certification
Valid US Driver's License	No
Commercial Driver's License Required	No
Physical Required	No
List any other medical/drug tests required

Posting Details

Internal Posting Only	No
Time Limited Position	No
Appointment Length
Salary	Commensurate with education and experience
Open Date	03/11/2026
Close Date
Open Until Filled	Yes
Special Instructions Summary	Please Note: A criminal background check will be conducted on candidate finalist prior to the offer of employment. Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered. Failure to complete the application completely may result in you not being considered for the vacant position. Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position.

Supplemental Questions

Required fields are indicated with an asterisk (*).

How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Website
- Other

Applicant Document

Required Documents

Resume
Cover Letter

Optional Documents

Certificate of Release or Discharge from Active Duty (DD-214)
Unofficial Transcript