Residential Lending Administrator - Part time

Responsibilities include providing day-to-day support for lending activities, including customer-facing systems such as Consumer Connect, Encompass (LOS), support both internal and external, workflow optimization, onboarding new systems such as CRM and acting as the department's marketing liaison.

Serve as the department's primary (LOS) administrator
• Configure new product offering from program templates to closing documents
• Build and maintain workflow as directed by department management team
• Point person for new vendors and third-party integrations, including CRM
• Provide sales support and interact with Bank's marketing department
• Provide accurate department reporting
• Support operations staff and assist with production issues
• Partners with other stakeholders in areas such as HMDA and Fair Lending
• Collaborate with secondary market on workflow alignment and efficiencies

• Commitment to excellence and high standards.
• Four to five years related experience.
• Excellent written and oral communication skills.
• Strong organizational, problem-solving, and analytical skills.
• Ability to manage priorities and workflow.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Acute attention to detail.
• Encompass proficiency.
• Proven ability to handle multiple projects and meet deadlines
• Strong interpersonal skills
• Ability to effectively present information and respond to questions.

Ability to effectively communicate with people at all levels and from various backgrounds