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At FNBO, our employees are the heart of our story-and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success.
The VP of Small Business Banking is a critical member of FNBO's Individual Segment leadership team, reporting directly to the SVP Individual Segment. This leader drives FNBO's small business banking
strategy across our 120-branch, nine-state Midwestern footprint, integrating strategic vision with operational excellence to deliver exceptional customer experiences while driving both short-term
performance and long-term profitable growth in loans and deposits. Overseeing a comprehensive ecosystem that includes branch networks, specialized advisory teams, community outreach programs, and digital platforms, this role positions FNBO as the premier small business banking partner in the region.
This leader brings informed business judgment, market insights, and innovative thinking-partnering across Branch Banking, Commercial Banking, Credit, Risk, Operations, Technology, Marketing, and
Finance to drive sustainable growth and competitive advantage. By balancing customer-centricity with sound financial management and risk discipline, and championing multicultural banking strategies and digital transformation, this role ensures FNBO becomes the preferred banking partner for emerging growth customers while delivering consistent, measurable results in the evolving small business marketplace.
About This Role: Strategic Leadership & Business Performance
- Guide small business banking strategy aligned with FNBO objectives, balancing customer growth, profitability, and risk management across all channels and touchpoints
- Partner across Branch Banking, Commercial Banking, Credit, Risk, Operations, Technology, Marketing, and Finance to secure resources and drive enterprise priorities
- Achieve financial targets while managing P&L including budget allocation, resource optimization, and pricing strategy for competitive positioning
- Monitor portfolio quality, credit performance, customer retention, and competitive landscape to inform strategic decisions and market positioning
- Drive innovation in products, services, and digital capabilities with a focus on providing customers fast practical advice using a scalable and efficient operating model
Operations, Integration & Customer Experience
- Optimize delivery model across multiple functions, teams, and roles to drive operational efficiency and seamless customer experience across all touchpoints
- Oversee merger integration initiatives for small business, ensuring smooth transitions and value realization
- Develop and execute comprehensive multicultural banking strategies ensuring culturally relevant experiences, products, services, and engagement approaches for consumer and small business segments
- Champion financial education initiatives tailored to diverse populations, build FNBO's reputation through authentic community engagement, and direct development of scalable translation and multilingual services
- Gather customer insights from multicultural communities to drive continuous improvement and inform strategic decisions
Risk, Compliance & Digital Innovation
- Ensure regulatory compliance and adherence to bank policies while monitoring credit quality, concentration risk, and partnering with Credit, Risk, and Compliance teams on governance frameworks
- Champion digital transformation and technology adoption including AI, analytics, CRM optimization, and automation to enhance customer experience and operational efficiency
- Partner with Product and Technology teams on enhancement roadmap to drive competitive advantage and innovation
Team Leadership & Organizational Development
- Build high-performing cross-functional teams and foster culture of accountability, continuous improvement, and risk-awareness that balances growth with prudent management
- Develop succession planning and talent pipeline to ensure organizational sustainability and leadership continuity
- Drive employee engagement and performance across all small business banking functions
The Ideal Candidate for This Role: Experience & Education
- 15+ years of progressive leadership experience in financial services, with at least 7 years in small business banking, retail banking, or commercial banking leadership roles; MBA or advanced degree in Business, Finance, Economics, or related field preferred
- Proven success in developing and executing growth strategies for small business banking portfolios while managing P&L and achieving financial targets in complex, multi-channel banking environments
- Experience leading organizational transformation, merger integration, and or major strategic initiatives
Knowledge & Skills
- Deep understanding of small business banking products, services, credit, operational processes, banking regulations, compliance requirements, and risk management frameworks across multiple delivery channels
- Strong analytical capabilities and financial acumen with ability to champion digital transformation initiatives and leverage technology, data analytics, and multicultural banking strategies to enhance customer experience and operational efficiency
- Excellent communication and interpersonal skills with proven ability to influence and build consensus across diverse stakeholder groups
Leadership Qualities
- Strategic visionary with practical execution discipline, balancing short-term performance with long-term growth while demonstrating customer-centric mindset and sound business judgment
- Collaborative leadership style that fosters innovation, accountability, and cross-functional teamwork with comfort navigating ambiguity and making data-driven decisions in dynamic market conditions
- Proven ability to build, develop, and retain high-performing teams with intellectual curiosity, continuous learning mindset, and passion for staying ahead of industry trends and competitive dynamics
Candidates must possess unrestricted work authorization and not require future sponsorship.
Work Environment: It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs.
Compensation and Benefits Overview: We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:
Medical, Dental, Vision Insurance 401k, With Matching Contributions Time Off Programs Health Savings Account (HSA)/Dependent Care Employee Banking Growth Opportunities Tuition Assistance Short-Term/Long-Term Disability Insurance
Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/. To obtain compensation and benefit information related to this specific role, e-mail FNBO at TAGAdmin@fnni.com. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.
Job number: R-20260415
Equal Opportunity & Belonging: FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves-no matter their role or where they are in their journey. Learn more here. FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity. Click here to download 'EEO is The Law' Self-Print Poster Click here to download 'EEO is The Law' Supplement for Federal Contractors Click here to download 'EEO is The Law' GINA Supplement FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants) Application Deadline: All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.
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First National Bank of Omaha
vision insurance, tuition assistance, 401(k)
Mar 14, 2026