Service Center Manager

Responsible and accountable for leading, driving, managing and developing associates in

sales and operations to ensure service center growth and profitability and to provide

customer sales and service satisfaction.

* Responsible for the performance management of service center financial reporting, asset

management, operational metrics and company policies and procedures that drive the

required business behaviors and results.

* Effectively manage and execute daily service center workflow, following the Service Center

Manager's Standard of Work.

* Hire, train and develop associates following company standards and policies. Conduct

associate performance reviews regularly, establish individual goals and ensure completion

of relevant training.

* Measure progress of work; instruct and assist associates as to procedures, standards of

performance and work maintain discipline, morale, and harmonious associate relations.

* Manage work processes and functions for continuous improvement opportunities aligned

with company value realization.

* Maintain adequate field, industrial, and competitive contacts to anticipate or to keep current

on developments in products, prices, promotions, and other related fields. In other words,

know your market and act accordingly.

* Facilitate staff and training meetings; handle night calls, product performance reviews and

inventory management.

* Assume direct responsibility for accounts as required by business conditions.

* Maintain accurate, complete and timely records of business transactions.

* Assist with preparation of annual operating budget and monitor actual to plan. Implement

corrective actions where necessary.

* Participate in formulating and successfully implementing goals and objectives.

* Access to assets within area of responsibility is permitted only in accordance with general or

specific authorization.

* Perform other duties as assigned or directed

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.