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Branch I.S. Manager

Ben E. Keith
life insurance, long term disability, 401(k)
United States, Alabama, Elba
Mar 14, 2026

For more than a century, Ben E. Keith Company has been a leader in fine food and premium beverage distribution, and we strive to consistently exceed our customers' expectations.



Our Food Division is a complete broad line multi-state distributor, and our Beverage Division operates throughout the state of Texas as a proud distributor of Anheuser-Busch products, craft and import beer brands, spirits, and wine.



We are dedicated to the growth and success of our business, our customers, and our employees-continuing our commitment to delivering quality since 1906.


Position Summary and Responsibilities:

The primary purpose of this position is to take the lead and provide guidance as a working manager for all technology support functions within a branch. This includes hardware and software support for Manufacturing, Sales Automation, Warehouse Management, Transportation, Purchasing, Financial, Administrative, and other systems. Support is defined as installation, training, troubleshooting, problem resolution, purchasing, inventory tracking, and status reports as required.



  • Manage and coordinate the 24/7 first-line on-call support program for all technology applications and hardware at the branch to ensure operational guidelines are met and maintained.
  • Provide hardware and software support for Manufacturing, Sales Automation, Warehouse Management, Transportation, Purchasing, Financial, Administrative, and other applications to ensure internal branch systems are adequately managed.
  • Manage the maintenance and optimization of Manufacturing ERP System, Canopy, and ensure data integrity, accuracy, and security within the system.
  • Provide technical support and troubleshooting for ERP users across departments.
  • Manage relationships with ERP vendors and service providers.
  • Perform management tasks for I.S. department to ensure the optimization of overall branch goals.
  • Assess training needs and select training tools for team members.
  • Maintain and project a positive attitude, uncompromising ethical standards, and a high-energy mission focus that will motivate others toward higher levels of performance.
  • Perform additional duties as needed.



Education and/or Work Experience Requirements:



  • At least 2 to 5 years of network administration and management
  • Expertise with PC applications, advanced PC hardware support, basic networking and LAN administration
  • Knowledge of Manufacturing ERP Systems preferred
  • At least 1 year of supervisory experience preferred
  • Proficient in use of technology, including Microsoft Office
  • Ability to learn and use relevant internal applications
  • Valid Driver's License
  • Excellent technology skills
  • Enthusiastic self-starter with excellent interpersonal skills
  • Great organization skills
  • Excellent diagnostic and problem-solving skills
  • Ability to work in fast-paced environment
  • Customer-focused
  • Strong attention to detail
  • Ability to multi-task
  • Bachelor's Degree in Information Technology or equivalent experience required



Ben E. Keith (BEK) Company is one of the largest food and beverage distributors in the United States. We are a family-owned business with a long-standing tradition of supporting the diverse communities in which we live and work. Our competitive employee benefits provide health and financial protection to our employees and their families.


* Medical, Dental, Vision, Life Insurance


* Short and Long Term Disability


* 401K with matching contribution


* Profit-Sharing Plan (100% company-paid)


* Employee Assistance Program


* Wellness Program


* Educational Assistance Program


* Paid Vacation and holidays


* Employee Credit Union


We have sought to create an environment in which the contributions of each employee at Ben E. Keith are fully valued. This means more than simply treating one another with respect; it also means considering how all our people can positively impact the quality of the decisions we make about our business.


Here at Ben E. Keith, we recognize that our workforce reflects the increasingly diverse nature of our society, and we want to do all we can to take advantage of that diversity with both our external and internal customers. We believe our differences are also our strengths and we want to do all we can to use those strengths to find more creative solutions for the business challenges we face. Ben E. Keith is an equal employment opportunity, affirmative action employer. VEVRAA Federal Contractor


Minorities/Females/Veterans/Disabled

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