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We create possibilities that move life and commerce forward
Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you've come to the right place.
The Sr. Enterprise Analyst - Marketing operates as part of a Center of Excellence model, reporting into ETS while being dedicated to support the Marketing organization. This role combines traditional marketing business analysis with a Marketing Data Analyst focus. You will:
- Serve as the primary liaison between Marketing and ETS, translating business needs into clear requirements and partnering with technical teams and vendors to deliver marketing technology solutions.
- Act as the primary analytics partner for Marketing, building and maintainingPower BIdashboards andSQL Server-based data solutions that drive datainformed decisions.
- Support andevolve the Marketing Platforms ecosystem, maintain the marketing applications architecture and roadmap, coordinate technical implementations (e.g., SSO integrations), and support procurement activities including contract negotiation and vendor management.
- Work closely with internal business customers to understand business requirements and lead the creation and analysis of functional designs, configuration of business processes, reports, and data loads for Marketing.
You will help ensure marketing platforms and reporting arereliable, secure, integrated, and aligned to business outcomes. MINIMUM REQUIREMENTS -
- 3-5+ years as aBusiness Analyst and/or Data Analystsupporting business applications in an enterprise IT environment;marketing tech or marketing analyticsexperience preferred.
- Handson experiencebuilding Power BI dashboardsand working withSQL Server(queries, joins, aggregations, basic performance tuning); strongdata analysis, visualization, and data quality assessmentskills.
- Experience supportingSaaS platformsand coordinatingvendors/technical teamsthrough implementations and enhancements.
- Experience withcommon MarTech platforms(e.g., marketing automation, CMS, webinar/event tools, customer advocacy/community platforms, digital analytics/tag management, personalization tools).
- Familiarity withCRMtoMarketing workflows(lead lifecycle, campaign taxonomy, scoring, routing) and how they surface in reporting.
- 5+ years' experiencedocumenting business process flows(MS Visio or similar).
- 5+ years' experience toeliciting, document, and manage business and functional requirements including business process flows (MS Visio or similar), BRD/FRD, user stories, across multiple stakeholders and teams.
- 3+ years' experience withAgile delivery(e.g., Jira/Azure DevOps), including writinguser stories and acceptance criteria, plus experience withAgile/Waterfallsoftware delivery methodologies.
- 3+ years' experience usingJira, Bitbucket, Confluenceor similar Agile toolsets.
- 5+ years' experiencetranslating requirements into test scriptsand supporting testing/UAT.
- 3+ years' experience withIT ticketing software(e.g., Quality Center, ServiceNow, Jira).
- 3+ years' experience withSharePointfor document management and sharing.
- Experience withsoftware lifecycle management: intake, prioritization, change control, testing, and release readiness.
- Vendor managementand collaboration with Procurement/Legal/Finance on contracts and renewals.
- Working knowledge ofidentity and accessconcepts (SSO, SAML/OIDC, user provisioning) and coordinating technology integrations and implementations.
- Understanding ofintegration concepts(APIs, data sync, middleware/iPaaS) anddata flow mapping.
- High proficiency inMicrosoft Officeproducts.
- Ability tolearn, understand, and adoptnew software platforms and processes.
- Governance mindsetfor metrics, definitions, and reporting assets.
- Excellentcommunication skills-able to translate between technical teams, data concepts, and nontechnical stakeholders.
- Experience working withsmall, geographically distributed teamsand operating bothindependently and collaboratively.
- Ability to beflexiblewhile delivering assignments, understanding that deliverables may change based on business needs.
- Comfort operating in ambiguityand driving decisions with incomplete information.
EDUCATION REQUIREMENTS
- Bachelor's degree in computer science, information systems, marketing analytics or equivalent
#LI-JM1
Committed to diversity and inclusion
At Manhattan, it's about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members' backgrounds, experiences and perspectives add to us as a whole and make us unique. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed. |
Manhattan
Mar 15, 2026