Lead Bartender

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Position Summary

The Lead Bartender is a senior member of the bar team responsible for overseeing the cocktail programs across all three venues - ATG, Henry's, and Public Service. This role is equal parts creative and operational: you will shape and maintain the beverage identity of each bar while ensuring day-to-day service runs smoothly, inventory is managed with precision, and the team is held to the highest standards of hospitality and professionalism.

Cocktail Program Oversight

• Develop, maintain, and evolve cocktail menus for ATG, Henry's, and Public Service, ensuring each program reflects the distinct concept and clientele of each venue.
• Standardize recipes, specs, and garnish execution across all three bars to ensure consistency regardless of who is behind the bar.
• Conduct regular menu reviews and propose seasonal updates based on ingredient availability, trends, and cost considerations.
• Train bar staff on all menu items, including proper technique, flavor profiles, and guest-facing descriptions.
• Collaborate with the culinary team and management on food and beverage pairings and special programming.
• Stay current on industry trends in craft cocktails, spirits, beer, and wine to keep our programs competitive and innovative.

Inventory Management & Purchasing

• Conduct precise, regular inventory counts across all three bars, including liquor, beer, wine, non-alcoholic beverages, and bar supplies.
• Maintain accurate inventory records and track variance to identify waste, over-pouring, or discrepancies.
• Assist with or independently manage the submission of liquor, beer, and wine orders, ensuring par levels are maintained and product is ordered in a timely manner.
• Build and maintain relationships with distributor reps; communicate product needs, explore new offerings, and negotiate where appropriate.
• Receive and verify deliveries, ensuring accuracy of orders and proper rotation of stock.

Team Leadership & Standards

• Set the standard for professionalism, hospitality, and craft - lead by example in every shift.
• Mentor and coach bartenders and barbacks, providing real-time feedback and supporting their growth.
• Assist management with onboarding and training new bar team members.
• Support scheduling needs and help ensure adequate staffing across all three venues.
• Address performance issues or guest concerns in the moment, escalating to management when appropriate.
• Foster a positive, team-first culture that values accountability, communication, and excellence.

Bar Operations & Cleanliness

• Maintain clean, organized, and properly stocked bar stations at all times across all three venues.
• Enforce opening and closing sidework checklists and hold the team accountable to their completion.
• Ensure all equipment is properly cleaned, maintained, and reported for repair as needed.
• Uphold all health, safety, and alcohol service regulations, including responsible service of alcohol (RSA) practices.
• Ensure proper labeling, dating, and storage of all perishable bar items.

Guest Experience

• Deliver an exceptional guest experience through warm, knowledgeable, and attentive service.
• Engage guests confidently about cocktails, spirits, wine, and beer - making thoughtful recommendations based on their preferences.
• Handle guest complaints and special requests with professionalism and a solutions-oriented mindset.
• Contribute to an atmosphere that is welcoming, energetic, and consistent with the brand of each venue.

What is required?

• Minimum 3-5 years of bartending experience in a high-volume, craft-focused bar environment.
• Prior leadership or senior bartender experience strongly preferred.
• Extensive knowledge of spirits, cocktail history and technique, wine, and beer.
• Experience managing or contributing to inventory and ordering processes.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• ATC Responsible Vendor Permit required (or willingness to obtain upon hire).