PROGRAM COORD - IOP/PHP

The ClinicalCare Coordinator, under the direction of the program manager, is an active member of the patient treatment team.

- Provide milieu management and continuous patient caresupervision, interactions and role modeling to patients.
- Provide support at the front desk,including:

• Maintaining patient transportation schedule, including scheduling Lyfts as needed
• Answering phones
• Completing phone assessments with potential clients and adding them to Windmoor Call Log
• Providing required paperwork for intakes, discharges, and weekly outcome measures
• Entering outcome measures in Reflections tracking database
• Supervising and updating daily attendance tracker
• Tracking patient attendance, absences, and length of treatment
• Following no-call/no-show protocol as needed to ensure patient safety

- Meeting with potential stepdown patients from inpatient units for registration

- Providing support to clinicalstaff by completing admission assessments, treatment plans, and/or facilitating group sessions.

- Assisting patients with obtaining resources and referrals as needed.

- Participating in additional tasks as needed through assignment by the program manager.

Graduate degree in social work, mental health counseling, marriage and family therapy, or related field.
A minimum of 1 year experience working with individuals with persistent mental illness (PMI) and/or substance abuse.
CPR certification and successful completion of restraining procedures training within 30 days of employment.