Security Officer - Flex Entry Desk Monitor

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Flex Entry Desk Monitor in Mc Lean, VA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer in a high-end retail location, you will welcome shoppers and team members, manage access and visitor logs, and support front-of-house operations with clear, professional communication. You will monitor the lobby and surrounding entry areas, respond to customer needs, and help identify and report security-related concerns. At Allied Universal, you will bring integrity and teamwork to a caring culture that is agile, reliable, and innovative.

Position Type: Flex

Pay Rate: $22.12 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and guests at the front desk by carrying out security-related procedures, site-specific policies and, when appropriate, emergency response activities.
• Control access to the location by greeting and directing visitors, verifying identification and/or appointments, issuing visitor credentials and maintaining visitor logs.
• Monitor front desk activity, alarms and/or camera systems as assigned, and report unusual activity, hazards and/or policy violations to management and Allied Universal supervision.
• Respond to incidents and critical situations in a calm, problem-solving manner, including documenting events and assisting with coordination of response as directed.
• Support retail operations by assisting with queue management, loss prevention observations at entry points, and customer de-escalation when needed, while maintaining a professional presence.

Minimum Requirements:

• Comfortable Using Computer or Tablet - preferred.
• Customer Service Experience - preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.